Commercial Services Officer
Poste : Commercial Services Officer
Durée : 12 mois +
Lieu : Montréal, Québec (centre-ville)
Must haves :
- supporting EMEA region
- working hours 6 am to 2 pm @ 37.5 hours per week
- remote position - in office 2-4 times per month
- training will be done in-office during regular 9-5 hours
- bilingual role
Titre Réel : Commercial Services Officer Aluminium products
About the role
Opportunity to partake in a new digital journey
Driving transformation and innovation within Commercial Services
Deliver market leading commercial service processes and experience
Role based in Montreal
One year contract
Our clients Commercial Services group streamlines and guides how we invest in and harness technology for Commercial. The team modernises manual processes, while addressing pain points and focusing on initiatives to improve internal and external customer experiences.
We see Commercial Services as the engine room with focus on post deal tasks such as invoicing, trade finance, shipping and laytime.
Commercial Services is a unique opportunity to create more synergies between teams and bring together business improvements to achieve business excellence.
The objective of the role is to be a key team member within the Non Bulk Atlantic Commercial Services team and take ownership of the administration of contracts for the Aluminum products
The person that will fill this role will :
Perform day to day Commercial Services operations such as contract and sales order entry, shipments and invoicing in SAP for aluminium products
Participate in process improvement initiatives that can bring additional value to our internal / external stakeholders
Comply with standard level agreements (SLAs) to ensure customer and contract obligations are fulfilled
Participate in troubleshooting of process issues and bottlenecks
Participate in month end reconciliation activities
What you will need for the role
To succeed in this role, you will have :
Bachelors degree in Business or other related field, or equivalent work experience
Knowledge of SAP
Knowledge of Microsoft office suite
Ability to work in a multi-product environment and standardize processes
Adaptability to change and evolving deadlines
Strong communication skills
Fluent in English and French (written and spoken)
Fluid vous remercie de l'intérêt que vous portez à cette opportunité. Toutefois, seuls les candidats possédant les compétences requises seront contactés.
Fluid souscrit aux principes d'égalité d'accès à l'emploi et d'action positive. Nous accueillons et encourageons la diversité sur notre lieu de travail.
Les candidats doivent être qualifiés pour travailler au Canada.
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