Role impact :
Ensure adherence to Standard Operating Guidelines and immediate response to all complex emergencies. To interview, hire, performance manage, train, schedule and provide uniforms for all Security Guards in the department.
What you will deliver :
- Manage the activities of employees to ensure the timely and effective achievement of departmental goals and objectives, within prescribed policies, procedures and standard business practices; and
- Provide regular motivation and mentoring to all staff to encourage ongoing professional development for succession planning purposes.
- Development and implement Standard Operating Guidelines to provide Security Department with clear, concise instructions for performing daily duties;
- Receive and checks invoices, ensures accurate coding and submits Requests for Payment for contract security and other related services;
- Determine needs and resources and coordinate training of staff;
- Monitor the dress, deportment and written reports of staff;
- Investigate tenant complaints, thefts and suspicious activities promptly and follow up with tenants, management and others;
- Schedule daily activities of staff to ensure qualified coverage of security functions;
- Collaborate closely with tenants on behalf of CF management to resolve issues and concerns and provide advice on loss control and other security matters;
- Review, distribute and file daily memoranda, staff records and correspondence;
- Maintain open communication with all personnel in order to seek new ways for improving the overall operation of the department;
- Conduct formal or informal training of staff in First Aid, CPR, handcuffing techniques, self-defense, report writing and other skills or knowledge related to security responsibilities;
- Write comprehensive security reports and summaries;
- Supervise / handle sensitive, high profile situations in professional and exemplary manner;
- Maintain currency of knowledge with respect to relevant legislation and regulations including, but not limited to : Collective Agreement(s), Employment Standards Act, Human Rights Code, Occupational Health and Safety Act, The Criminal Code, and The Trespass to Property Act;
What your strengths are :
Excellent communicator, both written and verbalCustomer service focusedStrong leadership, with good conflict resolution skillsGood problem solver with good decision making skillsAble to use good judgment, and communicate with tact and diplomacyA great teammate with strong interpersonal skills and a positive demeanorWhat you need to succeed :
College diploma in Law Enforcement and / or Security Administration;years’ experience with a security firm or law enforcement agencyyears supervisory experience or equivalent combination of related education, training and experienceValid certification in First Aid, CPR and WHMIS, IMSValid Provincial Security LicenseGood knowledge of site security and life safety needs and Industry-related techniques, technology and trendsknowledgeable of applicable federal, provincial and municipal legislation and regulationsStrong organizational, prioritization and time management skillsGood report-writing skillsGood customer service and leadership skillsAbility to delegate effectively and be flexible and adaptable in dealing with a diversity of people and situationsUnderstanding of budget processDigital literacy in Word and Google SuiteWhy you should join us :
At Cadillac Fairview we have been transforming communities for over years. We are so much more than our properties. We are building leaders at all levels. We offer the challenge of interesting work, a great organizational culture, the opportunity to collaborate with the best in the business, and support for your growth and development. We reward values-based behavior and superior results with a competitive rewards package that includes best-in-class benefits and pension. Imagine a place where you can make a difference!
At CF our everyday actions and critical business decisions are guided by our CF Values. Achieving results is naturally important for us and we achieve results through behaviours that are consistent with our CF Values.
Are you someone who believes in our values?
Aim Higher – we strive to exceed expectationsOwn Your Expertise – we empower ourselves and each otherCollaborate Effectively – we bring the right people together to get the right resultsEngage with Empathy – we objectively consider the needs of othersEmbrace Change – we drive, learn from, and adapt to changeAt CF you’ll join a diverse community and award-winning team where your talent and commitment to excellence are welcomed, valued and respected. We’re ready to meet you there – are you?
CF is an equal opportunity employer and is committed to creating a diverse and inclusive environment.