Position Information
Job Title : Director of Operations
Full Time Equivalent : 100%
Location : MWC Kitchener Office
Reporting Structure : Reports to the General Secretary
Supervises
- Bookkeeper & Operations Administrator
- Bookkeeper & Engagement Administrator
- Information Technology Technician
The Director of Operations leads the Operations Department of Mennonite World Conference (MWC) and is a member of the Leadership Team and the Senior Staff Team.
The Director of Operations works closely with the General Secretary to advance the mission and vision of MWC, contributing to the development of the organization’s strategic priorities and operational plan.
The Director of Operations is responsible for overall financial planning, reporting, and management, as well as for operations, including employee services, archives, and information technology.
Responsibilities
Accounting / Finance
Report quarterly financial results to staff, volunteers, and OfficersReport annually to the Executive CommitteeReport triennially to the General CouncilManage annual auditWork with senior staff and network chairs to prepare and monitor budgets and multi-year projectionsManage cash flowManage financial transactions and recordsManage investmentsUpdate and monitor compliance with MWC financial policiesLegal
Manage corporate responsibilities and filings for Canadian and US corporationsEnsure all legal obligations are fulfilledAdministration
Manage North American offices, including leases and equipmentDevelop and maintain administrative policiesEmployee Services
Develop and maintain policies for employees, ensuring compliance with labour lawsCoordinate job postings and the hiring processMaintain employee files for all staffEnsure up-to-date job descriptionsEnsure employment agreements comply with best practicesRecommend salary increases as per MWC policies, for approval by the General Secretary and MWC OfficersManage payroll for staff in Canada and the USAManage employee benefitsEnsure all employment filings and payments are madeInformation Technology
Work closely with IT Technician to assess hardware, software, and system needsWork closely with IT Technician, senior staff, and outside consultants to provide appropriate IT resourcesManage process for system upgrades and migrations with input from staffEnsure that staff and volunteers are adequately trained and that their IT needs are metManage software procurement and distribution of software licensesArchives
Develop and maintain appropriate archive policiesEnsure that policies are implementedCollaboration within MWC
Participate in the leadership team and the senior staff teamWork with colleagues and volunteers to develop budgets and projectionsProvide reports to monitor departmental revenues and expenses against budgetsOther duties
This job description is not intended to be a comprehensive listing of all activities, duties, or responsibilities required of the employee in this role. Duties, responsibilities, and activities are subject to change.Qualifications
Required
Agreement with MWC Shared ConvictionsMembership in and endorsement by an MWC member churchLove for the churchCross-cultural understandingAbility to work independentlyAbility to work collaboratively as a team memberDegree in Accounting or Business ManagementMinimum 5 years of senior-level accounting experienceExcellent computer skills, including Microsoft 365 and accounting softwareProven management abilityExcellent written communication and verbal presentation skillsStrategizing, planning, analyzing, implementing, and evaluating skillsAbility and willingness to travelPreferred
Relevant service experienceFamiliarity and understanding of MWC member churchesLanguage fluency in more than one MWC language (English plus French or Spanish)Knowledge of databases#J-18808-Ljbffr