Auto Business Support Manager

What you will do:

• Maintain an ethical and collaborative relationship between the Dealers and Corporation

• Champion the execution of Canadian Tires True North Strategy, prioritizing Customers at the Core that enhance the overall customer experience.

• Facilitate the automotive OE (Operational Excellence Program) in Stores, providing coaching and training of best practices.

• Partner directly with our Associate Dealers to help balance the Dealers automotive business plan with the retail plan and Corporate priorities

• General understanding of the market, demographics and competitive landscape

• Ensure aligned Corporate objectives are understood through written, verbal, in-person communications and regional automotive service meetings.

• Establish and maintain relationships with educational institutions to develop and promote co-op training programs, supporting technician development, EV service requirements and advancing the trade within Canadian Tire

• Proactively seek opportunities for personal and professional development, enhancing both technical knowledge and leadership capabilities

• Provide responsive assistance to Dealers for operational requests by leveraging virtual online booking tools and resources while balancing current in-store support priorities

What you bring:

• Maintain an ethical and collaborative relationship between the Dealers and Corporation

• Champion the execution of Canadian Tires True North Strategy, prioritizing Customers at the Core that enhance the overall customer experience.

• Facilitate the automotive OE (Operational Excellence Program) in Stores, providing coaching and training of best practices.

• Partner directly with our Associate Dealers to help balance the Dealers automotive business plan with the retail plan and Corporate priorities

• General understanding of the market, demographics and competitive landscape

• Ensure aligned Corporate objectives are understood through written, verbal, in-person communications and regional automotive service meetings.

• Establish and maintain relationships with educational institutions to develop and promote co-op training programs, supporting technician development, EV service requirements and advancing the trade within Canadian Tire

• Proactively seek opportunities for personal and professional development, enhancing both technical knowledge and leadership capabilities

• Provide responsive assistance to Dealers for operational requests by leveraging virtual online booking tools and resources while balancing current in-store support priorities

We’re always looking for great talent! In addition to competitive pay, we offer:

• Comprehensive benefits and retirement programs

• Performance incentives, Continuing Education Programs

• Other perks to support your well-being

• Career growth opportunities and product discounts

Our typical hiring range is between $79,000 and $131,000 Salary decisions are also dependent on other factors such as your experience, job-related knowledge, skills and competencies, market location, industry benchmarks, internal equity and other role-specific requirements.

This posting represents an existing vacancy within our organization.