Application Engineer

At Mechasys, we believe the construction industry deserves tools as precise and innovative as the finished structures it creates. That’s why we’ve developed the XR Projector, a state-of-the-art 3D positioning tool that brings blueprints to life, directly on the job site. Using BIM / CAD models, our XR Projector projects blueprints at a 1 : 1 scale with millimetre accuracy, eliminating guesswork, cutting rework by up to 50%, and helping teams complete projects faster and smarter.

We don’t just sell hardware; we sell a workflow. The Application Engineer ensures that workflow never breaks. You are the technical backbone of our operation, responsible for preparing the digital environment (VDC / CAD), investigating code-level software anomalies, resolving high-level technical crises (Tier 2 & 3 Support), and validating that our next release actually works on a muddy job site.

Responsibilities

• VDC Design & CAD Data Preparation (10%)
• File Optimization : Process raw architectural drawings (PDF, DWG, RVT) and convert them into projection-ready files using AutoCAD and Revit.
• Quality Control : Ensure all files sent to the XR Projector are clean, layered correctly, and geo-referenced.
• Workflow Design : Create SOPs for exporting data from Autodesk Construction Cloud and Procore into Mechasys software.
• Advanced Support & Technical Troubleshooting (60%)
• Tier 2 Resolution & Debugging : Act as the mid escalation point. You read through application logs and source code (e.g., Python, C++, or JavaScript) to identify where logic fails before passing it to the Dev team.
• Issue Isolation : Distinguish between user error, hardware calibration drift, and software regressions by performing root cause analysis on failing systems.
• Ticket Management : Own the Helpdesk queue. Drive down Time to Resolution metrics and ensure no ticket goes stale for more than 24 hours.
• Knowledge Base : Transform repeated support tickets into public-facing FAQs and internal technical playbooks.
• Product Testing & Field QA (30%)
• In-Field Validation : Take alpha / beta builds to active construction sites. Test features in real-world conditions (dust, sunlight, vibrations) to break them before customers do.
• Code-Informed Testing : Use your understanding of the codebase to design edge-case tests that specifically target high-risk logic changes in new releases.
• Feedback Loop : Translate field findings into structured, technical bug reports (e.g., "The UI button fails to trigger the API call when the device is in offline mode").

Requirements

Ready to Join the Mechasys Mission?

If you’re passionate about precision, geospatial technology, and building the future of construction, we want to hear from you. Apply today by sending your resume and cover letter to john.hall@mechasys.ca

Version française

Chez Mechasys, nous estimons que l’industrie de la construction mérite des outils aussi précis et innovants que les ouvrages qu’elle réalise. C’est pourquoi nous avons développé le XR Projector, un outil de positionnement 3D de pointe qui donne vie aux plans directement sur le chantier. À partir de modèles BIM / CAD, le XR Projector projette les plans à l’échelle 1 : 1 avec une précision millimétrique, éliminant les approximations, réduisant les reprises jusqu’à 50 % et permettant aux équipes de livrer leurs projets plus rapidement et plus intelligemment.

Nous ne vendons pas seulement du matériel ; nous vendons un workflow. L’Ingénieur applicatif garantit que ce workflow ne se rompe jamais. Vous êtes l’ossature technique de nos opérations, responsable de la préparation de l’environnement numérique (VDC / CAD), de l’analyse des anomalies logicielles au niveau du code, de la résolution des incidents techniques complexes (support niveaux 2 et 3) et de la validation que chaque nouvelle version fonctionne réellement sur un chantier boueux.

Responsabilités principales

Profil recherché

Prêt(e) à rejoindre la mission Mechasys ?

Si vous êtes passionné(e) par la précision, les technologies géospatiales et la construction du futur, nous serions ravis d’échanger avec vous.

Postulez dès aujourd’hui en envoyant votre CV et votre lettre de motivation à john.hall@mechasys.ca

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