Sales and Customer Service Specialist – Cantonese or Mandarin (Work From Home or On-site)

Sales and Customer Service Specialist – Cantonese or Mandarin (Work From Home or On-site)

Job description

IO Solutions Contact Center is looking for Cantonese-speaking and / or Mandarin-speaking candidates who enjoy challenges and love helping customers over the phone. Under the supervision of the Team Leader, the Sales and Customer Service Specialist will be responsible for providing on-the-phone quality customer service and meeting stated productivity targets. We offer you the opportunity to learn and develop your skills and talents in a rewarding career through our Advancement Program.

WHAT WE OFFER

• Work from home option available
• Option to physically work on-site available from our contact centers located in New-Brunswick, P.E.I. and Quebec
• Full-time paid training
• Up to 50% discount on cell phone plans from our partners
• A dynamic and welcoming work environment (even working from home!)
• Incentive premiums and stimulating recognition initiatives
• Job stability
• A multicultural team that makes you feel challenged and appreciated
• A real opportunity to build a rewarding career through our Advancement Program; 95% of our management team members started at IO Solutions as telephone representatives. Today, they hold positions as trainers, supervisors, managers in the call center as well as in the IT, finance, communications and human resources departments.

Responsibilities

Qualifications

Benefits

Competitive salary plus stability of employment

Employee discounts with IO Solutions partners

Various incentives, activities and events

Dynamic and challenging work environment

Career Advancement program