Job Description
Job Description
Why FirstOntario?
- Competitive compensation packages
- Top-tier health and wellness benefits, along with both a Health Spend Account and a Personal Spend Account
- Up to $1000 per year towards professional development
- Pension Plan
- Company-wide Employee Volunteer program (Blue Wave Program)
- Employee and Family Assistance Program
- Exclusive banking benefits
Job Overview
The Assistant Branch Manager is responsible for supporting and developing dedicated employees to create memorable experiences for existing and new members while ensuring efficient branch operations across all Western Region branches.
Role
Support multiple branch operations where trademark member experience takes place with every interaction and business results soarRegularly coach and provide feedback to the branches team members to enable them to have confidence in what they do, help them grow and drive to excelFocus on end-to-end member experience to build and maintain incredible relationships with those who do business with usBe a trusted advisor to help the teams so they too can help our members meet their short and long term financial goalsSteward digital and multichannel usage to meet members' needsActively support the development and execution of an effective plan to keep 3rd Party Generated Business on the books and consolidate other products for these new members with FirstOntarioClosely monitor and tightly maintain controls in accordance with policies to ensure operational integrity and perform credit quality functionsInvolve the teams while you implement disciplined sales and services leadership processes and plans that deliver on member service and campaigns to support achieving annual financial targetsBe on top of your budget responsibilities by monitoring expense activities and taking prompt corrective action as requiredStay informed on local market activities and our competitive position relative to others in our communitiesCelebrate the success of others by recognizing the contributions of committed team members and their achievementsCollaborate to collectively think of innovative ideas that drive business across the branch environmentBuild and utilize working relationships with internal business partners across the organization and external business contacts to support business goalsActively participate and encourage staff to join in community events as part of FirstOntario's overall commitment to Corporate Social ResponsibilityConsider health & safety as a primary concern to ensure the overall well-being of your team and membersPerform other duties we may need you to doRequired Skills
Have a sound business acumen with a post-secondary degree or diploma in business, finance, or economics or an equivalent combination of education and industry experienceHave three (3) to five (5) years of retail branch experience that has made you a guru of our products and servicesHave strong sales management skills in setting and monitoring sales targets, plans, pipelines and activitiesDemonstrate with enthusiasm your sales experience preferably in the financial services / mortgage financing industryBe confident and skilled in taking initiative, assessing requirements, developing plans and taking the lead in making plans a realityBe quick to respond to requests for service from all of your clientsBe comfortable using a computer particularly MS Office and have a working knowledge of a banking systemBe willing to work irregular hours as required to accommodate branch hours, member meetings, networking and community involvementBe aware of and mitigate enterprise risk factors and ensure compliance with applicable regulations, legislation and FirstOntario policies and proceduresThe Assistant Branch Manager covers our Western Region including Simcoe, Tillsonburg, Brantford, Ingersoll, Norwich and Woodstock locations as and when needed.
This posting is for an existing vacancy.
Salary Range : $69,931 to $96,155 annually.
Compensation for this role reflects a combination of skills, experience, and internal equity. Those whose experience more closely aligns the role's requirements may be placed higher within the salary range. You will learn more about FirstOntario Credit Union's total rewards package during the interview process.
Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know.