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Customer Service Representative

Customer Service Representative

PGW Auto GlassGolden Horseshoe, ON, Canada
30+ days ago
Job type
  • Full-time
Job description
  • Handle phone and emails from customers pertaining to price quotes for inbound inquiries as well as purchase quotes for glass and installation products considered for sale to PGW.
  • Call center functions to provide quality customer service.
  • Ensure the company establishes and maintains constant communication with customers.
  • Knowledgeable on all aspects of product inventory which may include, data entry, cancellations, credits, invoicing and / or customer service inquiries.
  • Generate sales / buys from online leads.
  • Assume other duties as assigned.
  • Required to work an assigned Saturday when needed.

    • Required Skills / Abilities :

    • Must have good written and verbal communication skills.
    • Must have good customer relations skills.
    • Ability to work well with others.
    • Must have the ability to work under conditions of frequent interruptions.

      • Education and Experience :

    • High School graduate or equivalent

      • Essential Physical Demands / Work Environment :

    • Work is primarily sedentary : must be able to sit for extended periods of time and use a computer, keyboard, and mouse, frequently.

      • J-18808-Ljbffr

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    Customer Service Representative • Golden Horseshoe, ON, Canada