Expert, Information Architecture

At CN, we work together to move our company and North America forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion.

From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks.

You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM.

The careers we offer are meaningful because the work we do matters. Join us!

Job Summary

The Expert, Information Architecture is responsible for ensuring, via models, standards, technologies, and processes, that information is handled as a strategic business asset in the same manner as CN's tangible rail equipment.

The role identifies, organizes, structures, and defines the business entities that are relevant to the enterprise in an effective and sustainable way.

Main Responsibilities

• Understand CN's business and translates it into an information architecture
• Develop, deliver, maintain, communicate, and govern information architecture strategy, standards, guidelines, diagrams, and models
• Identify and resolve gaps between solution conceptual models and the Business Information Model (BIM) as well as gaps between solution logical models and the enterprise logical data model
• Understand and govern business processes related to Customer Services applications.
• Communicate deliverables with software engineering and supporting the development of physical data models
• Ensure alignment with corporate information standards, policies, solution, technology, and business architecture
• Participate in relevant recurring architecture meetings
• Work with peer architects, providing guidance on a comprehensive governance model to ensure solutions are developed according to the developed information architecture
• Design and lead the data model and overall architecture of the data
• Design governing processes and develop data requirements to support the business logic of a solution
• Define the data architecture framework, standards, and principles, including modelling, metadata, security, reference data, master data, versioning, lineage, and data lifecycle
• Lead architectural discussions and design exercises to educate best practices for data management
• Establish hierarchies of information and content flow
• Design conceptual data, logical data, and business process models
• Define the policies, procedures, models to be used in collecting, organizing, storing, and accessing information

The role has standard working conditions in an office environment with a regular workweek from Monday to Friday. Due to the nature of the role, the incumbent must be able to meet tight deadlines, handle pressure, and stress.

The role may require minimal travel (up to 10%), within Canada and the United States (U.S.).

Requirements

Experience

Information Architecture

• Minimum 10 years of overall work experience
• Minimum 5 years demonstrating technical leadership qualities or overseeing deliverables
• Between 7 to 10 years experience in a similar role

oExperience understanding, designing, and implementing information architectures that enable well-integrated transactional, collaborative and analytical systems

oExperience with various information modelling types and techniques at the enterprise level

Education / Certification / Designation

Bachelor's Degree in Computer Science, Information Systems, or equivalent related project experience

Competencies

• Inspires others with impactful communications and adapts to the audience through speech and writing
• Applies analytical thinking
• Innovates through problem solving
• Knows the business and stays current with industry trends to elevate expertise and work
• Demonstrates organizational abilities
• Collaborates with key internal stakeholders to enable higher productivity
• Works independently with little supervision

Technical Skills / Knowledge

• Knowledge of taxonomies and ontologies, as well as the challenges of applying structured techniques (data modelling) to less structured sources
• Familiarity with business intelligence, data warehousing, relational and

non-relational database management systems, and other data structures

• Familiarity with tools such Enterprise Architect Sparx, Erwin, Microsoft Visio*
• Knowledge of rail, transportation, or logistics industry*
• Knowledge of best practices and latest trends in the information architecture practice (e.g., Non-Structured Query Language (NoSQL), Master Data Management (MDM), Big Data)*
• Any knowledge for any of the above would be considered as an asset

About CN

CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year.

As the only railroad connecting Canada's Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919.

CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.

For internal candidates, note that the grade level of the position will depend on the employee's experience.

At CN, we are dedicated to building North America's safest, most inclusive and sustainable railroad, which includes reflecting the communities in which we operate.

Research shows that candidates from underrepresented groups often don't apply unless they feel they fit the job posting at 100%.

Even if you don't see yourself in every job requirement listed in a posting, we still encourage you to apply. If you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations), please reach out to our team at [email protected].

As an equal employment opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, and other protected status as required by applicable law.

We thank all applicants for their interest, however, only candidates under consideration will be contacted. Please monitor your email on a regular basis, as communication is primarily made through email.