Job Title : Business Telecom Coordinator
Type : Contract : 12 Months (Further 6 month extension possible)
Location : Downtown Toronto, ON
Starts : April 1, 2012
Reports to : Technology Mgr
Accepting applicants until : Tues, Mar 13, 2012
This role will plan, assess & coordinate the implementation of telecommunication infrastructure to support internetworking needs of the organization
Role :
- Participate in the planning and prioritization of telecommunication (voice / data) needs of the organization, including new sites, departmental move, user growth & re-deployment, and decommissioning
- Review and analyze the telecommunication needs and identify alternative technical solution options to satisfy the business needs
- Participate in the review of performance of telecommunication outsource service providers.
- Work with 3rd party telecommunication vendors to evaluate technology solution options
- Present to the stakeholders on the technical design and derive a project / work plan with proper technology, costing, stakeholdering, and timeline for implementation
- Facilitate the procurement of equipment / services based on procurement policy
- Facilitate with both internal and external service providers to implement the telecommunication solution
- Track and monitor progress and issues in the execution of the project / work plan, with adherence to accepted standard of practices in change management, configuration management, commissioning requirement, and capacity management
- Participate in telecommunication problem investigation and resolution
Must Have Skills :
Minimum of 5 years of experience in IT within the Telecommunications IndustryStrong knowledge of Nortel and Cisco VoIP technologyStrong knowledge of Mail & Computer Telephony IntegrationDemonstrated experience in Voice Networks and Public Branch Exchange technologyDemonstrated Project Management coordination skillsQualifications :
The role requires a thorough knowledge of information technology and telecom systems and applications, with a minimum of 5 years in telecommunicationDemonstrated experience in Voice Networks and Public Branch Exchange technologyDetail knowledge of Nortel and Cisco VoIP technologyDetailed knowledge of Voice Mail and Computer Telephony IntegrationDemonstrated project management and coordination skillsSound knowledge of telecommunications networks and systems, voice and data network principles, telecommunication network infrastructures and methods.Demonstrated experience in the liaison with and establishing relationships with clients and other business units, to ensure that objectives are metDemonstrated experience in the facilitation of multiple service providers in the delivery of telecommunication solutionDemonstrated experience in analytical and problem solving skills in telecommunication domainWorking knowledge of commercial telecom service offerings and tariffsDemonstrated experience in an outsourced and multiple vendor environmentAbility to lead and work in a multi-team environment and drive completion of deliverablesAbility to assess risk with proper recommendation on mitigationProven ability to meet deadlines and manage priorities