Curbside Coordinator - Kelowna AirportIndigo Park Canada • Kelowna, BC, Canada

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Curbside Coordinator - Kelowna Airport

Indigo Park Canada • Kelowna, BC, Canada

30+ days ago

Job type

Full-time

Job description

Job Description

As a Curbside Taxi Coordinator your primary responsibility is to ensure exceptional customer service is delivered to patrons of the Calgary International Airport.

Responsibilities

Communicate and coordinate with Dispatch to ensure availability of taxi’s for guests
Greet guests in a friendly and professional manner and direct them to a Taxi
Assist guests with luggage; ensure items are handled with care
Ensures that taxi drivers follow airport procedures and reports occurrences, if necessary

Qualifications

Previous customer service experience

Ability to work efficiently under pressure in a fast-paced environment

Takes pride in maintaining a high standard of quality service

Ability to work well in a team setting

Conducts themselves in a respectful, professional way with a high level of integrity

Strong command of the English language, both orally and written

Physically capable of preforming the duties assigned (walking, standing, lifting luggage)

Willing to submit to a background check

Assets

Enthusiasm for on-going learning, coaching, and training

Professional presentation with a focus on customer and client relations

Experience in the hospitality / service industry

Bilingual – knowledge of a second language

#IPC2

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