Systems Analysis & Design
Partner with business stakeholders to analyze workflows, gather requirements, and translate them into functional and technical specifications for Microsoft Dynamics and integrated systems.
Maintain accurate documentation including data models, data field mappings, process flow and system architecture, and across ERP (D365 Business Central), Field Service (D365). and connected platforms.
Identify process inefficiencies and opportunities for optimization, including opportunities to leverage Power Platform, and AI-driven enhancements
Configuration & Integration
Configure and support D365 Business Central and D365 Field Service, ensuring seamless operations.
Build and maintain workflow automations using Power Automate and develop basic Power Apps to support business needs.
Manage configuration updates including workflows, approval processes, field-level changes, and operational logic to ensure consistent and reliable system behavior.
Administer security and access controls within Dynamics and Power Platform (roles, permissions, environment governance).
Data Migration & Reporting
Assist with data migration initiatives, ensuring accuracy, validation, and adherence to governance standards.
Build and maintain basic Power BI reports and dashboards and run SQL (or equivalent) queries to analyze, validate, and troubleshoot data across systems.
Testing, Support & Continuous Improvement
Lead and coordinate user acceptance testing (UAT) and release validation for new or enhanced functionality.
Troubleshoot and resolve day-to-day issues across D365 Business Central, Field Service, and Power Platform workflows, including basic integration errors (e.g., failed runs, sync issues), and escalate complex problems to internal technical teams or vendors as needed.
What you must have:
5–7 years of hands-on Microsoft Dynamics experience, specifically configuration and implementation of D365 Business Central (ERP configuration, field service & inventory workflows, financial or operational modules) and D365 Field Service
Strong experience configuring workflows, processes, and operational logic within Dynamics.
Hands-on experience with Power Platform tools (Power Automate, Power Apps) or similar low-code automation platforms.
Strong Power BI skills (data modeling, DAX, visualization) and proficiency with SQL.
Strong experience with data management, data validation, and data reconciliation across ERP and connected systems.
Understanding of integrations (API concepts, connectors, syncs) with ability to monitor and troubleshoot.
Experience designing business workflows, mapping processes, and documenting functional/technical requirements.
Thank you for your interest in this opportunity. If you are selected to move forward in the process, we will contact you directly. If you do not hear from us, we encourage you to continue visiting our website for other roles that may be a good fit.
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