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Salesforce Business Analyst -FSC, SF Marketing Cloud

Salesforce Business Analyst -FSC, SF Marketing Cloud

Astra North Infoteck Inc.ON, ON, ca
9 hours ago
Job type
  • Full-time
Job description

Salesforce Business Analyst :

  • Hands-on experience supporting Salesforce CRM platform using Financial Service Cloud and Salesforce Marketing Cloud.
  • 3 - 5 years working as a Business Analyst with proven experience in agile delivery, in the area of requirements management on large and complex

projects

  • Experience with Wealth and or Investment Banking
  • Combination of traditional business analysis skills with agile analysis skills, and the ability to identify the need for and use techniques from either skillset (system context diagrams, use cases, storyboards, relative estimation)
  • Experience in requirements planning and prioritization including stakeholder analysis and effort estimation.
  • Requirement elicitation techniques such as User stories Data Analysis, Document Analysis, Interviews, Facilitated Workshops, Observation, Prototyping, Focus Groups, Surveys
  • Requirements management and communication – requirements walkthroughs; scope and change management; traceability; configuration management, backlog management, User provisioning & prioritization
  • Nice-to-have

  • Experience working in Scrum environments
  • Salesforce Administrator certification
  • Critical Thinking and Design Thinking skills with experience in User Centered Design
  • Asset Management Experience preferred