Strategy & Operations Manager

EMR Shielding Solutions is hiring a Strategy & Operations Manager to lead cross-functional initiatives across procurement, marketing, operations, and customer service. Based in Toronto, EMRSS provides advanced shielding materials, meters, and custom solutions for clients in industries such as defence, aerospace, manufacturing, and wellness.We’re looking for someone with 3–5 years of experience, a strong educational background, and the ability to take initiative, work across departments, and turn data into results. This is a fast-paced, high-ownership role where every action contributes directly to company growth.Key Responsibilities : Manage procurement strategy : source suppliers, negotiate pricing, oversee logistics, and optimize inventoryDrive alignment across marketing and operations with the company’s overall brand and business strategyExecute and support marketing campaigns, content creation, SEO, and email marketingInterpret data to generate insights and develop action plans that drive revenue and efficiencyBuild and maintain strong client relationships, supporting both B2B and B2C salesLead customer service processes and ensure an excellent experience across all channelsCollaborate with internal stakeholders and external partners to drive business-critical projectsSupport cross-functional teams to meet strategic goals and streamline workflowsWho You Are : 3–5 years of experience in strategy, procurement, marketing, e-commerce, or operationsStrong analytical skills with the ability to turn numbers into strategy and impactHighly accountable, proactive, and results-drivenProven success in managing cross-functional initiatives and improving systemsStrong communicator with a client-focused mindsetNice to have : experience with Shopify, Amazon, and marketplace optimizationBonus : exposure to brand partnerships, experiential marketing, or campaign executionCompensation : This is a full-time, in-person role based in Toronto with a salary range of CAD 55,000 - 70,000, depending on experience and fit. Additional performance-based growth opportunities are available.We offer the following benefits : Company PensionThe ideal candidate will hold a related bachelor’s degree or experience.Seniority levelMid-Senior levelEmployment typeFull-timeJob functionManagement and ManufacturingIndustriesManufacturing#J-18808-Ljbffr