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Parts and Service Coordinator

Parts and Service Coordinator

Randstad CanadaHalifax, Nova Scotia, CA
3 days ago
Job type
  • Permanent
Job description

Job Title : Parts and Service Coordinator

Location : Halifax

Our client is your single source supplier of rental equipment, new & used equipment sales, specialty tools, building products, safety supplies and safety training programs for construction contractors, trades people, plant maintenance contractors and homeowners. Our customer sells thousands of brand name products and is the authorized distributor for such brands as Caterpillar, Spectra Precision / Trimble, Wacker Neuson, Stihl, Honda, SkyJack, Genie, Husqvarna, Atlas Copco, Bosch, Gorman-Rupp, as well as many others.

Their team is growing, and are seeking energetic individuals who are dedicated to ensuring the wellbeing of the clients.

Apply now!

Advantages

  • Company pension
  • Dental care
  • Disability insurance
  • Employee assistance program
  • Employee stock purchase plan
  • Extended health care
  • Life insurance
  • On-site parking
  • Stock options

Responsibilities

  • Provide excellent customer relations through phone, email and face-to-face;
  • Provide administrative, warranty, and invoicing support;
  • Operates as the direct liaison between staff and customers;
  • Provide repair and service quotes to customers;
  • Ensure technicians parts ordered and allocated to proper equipment;
  • Enter work orders for internal machines, allocate parts to specific work orders;
  • Monitor and track outstanding parts orders;
  • Run daily reports to monitor business functions;
  • Work cross-functionally with other departments to facilitate timely repairs;
  • Submit warranty claims;
  • Monitor and maintain parts inventory;
  • Oversee the repair process;
  • Invoice orders as needed.
  • Qualifications

  • The ability to provide excellent customer relations while keeping a positive attitude;
  • Proficient in organization and process fulfillment, attention to detail, and paperwork organization;
  • Excellent communication and people skills on both an internal and external level;
  • Previous experience working with technicians and in a similar and / or related parts environment;
  • Knowledge in the creation of parts orders and work orders, developing and receiving purchase orders, inventory management, and estimate preparation;
  • The ability to adapt to on-call work schedules;
  • Efficiency in Microsoft applications, specifically : Outlook, Word, and Excel;
  • The desire to work effectively within a team environment;
  • On-Call work schedules may be required.
  • Summary

    Why Randstad?

    There are lots of good jobs, good companies and good bosses out there.

    At Randstad, we're here to help you find what's right for you.

    If you don't already have a Randstad profile and are interested in this position, we invite you to call us at 514.695.3315 and ask Patrick to meet with you. You can email your resume to [email protected]

    Add me on LinkedIn

  • https : / / www.linkedin.com / in / patrick-pepin-319b451a8 /
  • For a complete list of all available jobs by division, visit www.randstad.ca.

    We look forward to receiving your application

    Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary / gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

    Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.