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Customer Service Representative

Customer Service Representative

UlineGolden Horseshoe, ON, Canada
30+ days ago
Job type
  • Full-time
Job description

Customer Service Representative

Pay from $28 to $32 per hour with significant growth and earning potential!

Toronto Branch

3333 James Snow Parkway, Milton, ON L9T 8L1

Customer Service is the heartbeat of Uline! As a Customer Service Representative, you’ll dig into order details to deliver an exceptional experience our customers love. Our company continues to grow, creating new career opportunities and job stability you can count on.

Better together! This position is on-site, and we are looking for people who share our passion.

Hours : Various in-office shifts available.

Position Responsibilities

  • Process customer orders and inquiries in a collaborative call center using world-class technology.
  • Communicate with customers over phone, email and chat.
  • Help customers navigate Uline's website and online ordering.
  • Become a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.

Minimum Requirements

  • High school diploma or equivalent. Bachelor's degree preferred.
  • Prior customer service experience is a plus , but we’ll train you to provide legendary service for our customers!

    • Benefits

  • Company-paid extended health coverage and RRSP with 6% employer match that starts day one !
  • Multiple bonus programs.
  • Paid holidays and generous paid time off.
  • Tuition Assistance Program that covers professional continuing education.

    • Employee Perks

  • On-site café, outdoor patio and first-class fitness center.
  • Monthly employee-appreciation events.
  • Opportunities for community involvement.
  • Best-in-class, clean, modern facilities.

    • About Uline

    Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 13 locations.

    Uline is a drug-free workplace .

    Uline is an Equal Opportunity Employer.

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    Customer Service Representative • Golden Horseshoe, ON, Canada