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guest service supervisor - hotel

guest service supervisor - hotel

Falls Avenue Resort Niagara FallsNiagara Falls, ON, CA
9 days ago
Salary
CA$21.63 hourly
Job type
  • Full-time
  • Permanent
Job description
  • Education : College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
  • Experience : 1 to less than 7 months
  • or equivalent experience
  • Tasks

    • Co-ordinate activities with other work units or departments
    • Establish work schedules and procedures
    • Perform same duties as workers supervised
    • Prepare and submit reports
    • Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
    • Assist clients / guests with special needs
    • Co-ordinate, assign and review work
    • Hire and train staff in job duties, safety procedures and company policies
    • Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
    • Requisition materials and supplies
    • Supervision

    • 5-10 people
    • Work conditions and physical capabilities

    • Attention to detail
    • Fast-paced environment
    • Standing for extended periods
    • Tight deadlines
    • Personal suitability

    • Accurate
    • Client focus
    • Flexibility
    • Organized
    • Health benefits

    • Dental plan
    • Health care plan
    • Vision care benefits
    • Work Term : Permanent
    • Work Language : English
    • Hours : 40 hours per week