Recreation Programmer (PPT) (CUPE 13.26)

Basic Function :

Through direct program coordination and facilitation, enables children, youth, adults, seniors and families to develop skills, become engaged in the community, live healthy lifestyles and participate in recreation opportunities.  The Recreation Programmer is accountable for delivery of programs and customer service for participants under the guidance of the Supervisor, Recreation Services.

Position Description :

• Facilitates and leads program activities such as sports, games, crafts, workshops, camps, skill / certification based courses, on-line programming and special events for all ages and abilities.
• Completes quarterly / session program reports detailing program attendance, program successes and outcomes including recommendations for future or repeat programming.
• Liaise with Recreation Coordinators to ensure programming is adapted to participant needs to support an inclusive environment.
• Maintain program attendance records, statistics and assists with marketing existing and new programs.
• Participates in the delivery of special events offered by Norfolk County.
• Prepares and organizes program plans for new or existing programs and ensures required equipment and supplies are available.
• Purchases necessary supplies and equipment.
• Liaise with community partners and interdepartmental divisions regarding community events / initiatives.
• Provide on-site customer service during events and rentals.
• Provide general administration including balancing daily cash and completing deposit reports, when applicable.
• Provide front-line customer service at the Simcoe Recreation Centre Front Desk. Respond to telephone and walk-in inquiries, process registrations, issue memberships, process requests for rentals and facility booking, handle complaints and provide information on upcoming events in the County.
• Serves as a liaison with participants and / or parents of participants (where applicable), reinforcing Norfolk County’s customer service, diversity and inclusion.
• Adheres to all Norfolk County policies and procedures.
• Maintains positive, constructive relationships with fellow staff.
• Participates in orientation, training sessions and seasonal program planning.
• Provide exceptional customer service to patrons regarding all aspects of recreation programs offered in Norfolk County.
• Assist with ongoing programs or Divisional projects as required.
• Additional duties as assigned by the Supervisor.

Requirements

Knowledge and Experience :

Skills and Abilities :

Benefits

Posting # : CUPE 13.26

Position : Recreation Programmer

Position Code : 3RCRCP

Status : Permanent Part Time

Number of Vacancies : 1

Employee Group : CUPE Local 4700

Wage : $27.09 - $33.90 per hour

Hours Worked per Week : up to 24

Division : Community and Development Services

Department : Parks, Recreation and Culture

Reports To : Supervisor, Recreation Services

Location : Simcoe, ON and site locations as required

Posting Period : February 11, 2026 - February 23, 2026

How