hotel front desk manager

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• Hospitality administration / management, general

Work setting

• Hotel, motel, resort

Tasks

• Develop and implement policies and procedures for daily operations
• Recruit and hire staff
• Supervise staff
• Conduct performance reviews
• Negotiate with suppliers for the provision of materials and supplies
• Negotiate with clients for the use of facilities
• Perform front desk duties
• Implement marketing activities
• Enforce policies and procedures
• Address customers' complaints or concerns
• Assist clients / guests with special needs
• Establish work schedules
• Manage events
• Organize and maintain inventory

Supervision

• 5-10 people

Personal suitability

• Excellent oral communication

Screening questions

• Do you have previous experience in this field of employment?

Experience

• 3 years to less than 5 years

Other benefits

• Free parking available
• Durée de l'emploi : Permanent
• Langue de travail : Anglais
• Heures de travail : 35 hours per week