Senior Commercial Lines Underwriter, National Programs & Retail

The Role : We are seeking a Senior Commercial Lines Underwriter National Programs & Retail to join our team.

Location : Windsor ON. We offer full time in-office and hybrid flexibility.

Who we are : HUB Customer Central (HCC) is a leading insurance contact center in Canada. Our technology-driven and digital expertise is unique making us an industry trailblazer.

Why were different : In 2021 HUB won the prestigious Stevie Award for Employer of the Year - Insurance. This award recognizes the worlds best companies to work for and their ongoing commitment to the growth development and wellness of employees.

Were about communities too. HUB / HCC is committed to a formal program HUB Gives that encourages employees to donate their time creativity and passion to community causes. We believe in contributing to where we live work and play.

Position Overview :

We are looking for a dynamic Senior Commercial Lines Underwriter National Programs & Retail will play a key role in shaping and executing national strategies that drive profitable multi-line growth while fostering a client-first culture within HCC. Youll bring your expertise in leading through influence optimizing small business and retail commercial lines performance across Canada. Will support staff by providing solution-focused underwriting advocacy and procedural expertise throughout the customer sales and service experience. This role ensures clients receive accurate advice seamless service and effective guidance while fostering strong partnerships with insurers partnerships brokers and internal teams.

Key Responsibilities :

• Recommend and apply appropriate policy terms conditions coverage and endorsements across a range of commercial industries and partnership programs.
• Demonstrate strong solution-focused decision-making using sound underwriting judgment.
• Advocate educate and inspire excellence in assessing and advising clients on their insurance needs.
• Act as a point of contact for quoting underwriting and procedural questions providing guidance on both underwriting concepts and general insurance principles.
• Work closely with leadership and insurers to clarify submissions negotiate policy terms and deliver responsive support.
• Act as a resource to develop and strengthen insurance knowledge and understanding through strong relationships.
• Support colleagues by providing guidance mentoring and technical expertise as required.
• Provide feedback to management on trends training gaps and opportunities to strengthen The Triangle (Staff Business Clients).
• Contribute to process improvement initiatives and the adoption of underwriting tools and technology.
• Respond positively to coaching and training actively participate in Employee Quarterly Check-Ins and leverage self-coaching tools.
• Assist with other projects as assigned.

Qualifications and Experience :

The Perks :

Our Commitment :

Take the first step toward creating a future that combines a diverse and challenging work environment in a rapidly growing company that offers significant opportunity for advancement and growth.

If you require assistance or accommodation during our recruitment process please notify Human Resources so that we can review and consider how we may be able to assist you based on your individual needs.

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Department Underwriting

Required Experience : 5-7 years of relevant experience

Required Travel : No Travel Required

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Required Experience :

Senior IC

Key Skills

Customer Service,Data Networking,Horticulture,Fashion Designing,Guest Services,ACCA

Employment Type : Full-Time

Experience : years

Vacancy : 1