D365 CE / PP Business Applications Specialist - $70K - $95K – Hybrid 3 days in office – Ontario – After first 3 months.

Job title

D365 CE / PP Business Applications Specialist - 70K - 95K – Hybrid 3 days in office – Ontario – After first 3 months.

Job Overview

The Business Applications Specialist plays a key role in optimizing and supporting Dynamics 365 Customer Engagement (CE) and Power Platform solutions. This position is responsible for configuring, maintaining, and enhancing business applications to meet evolving operational needs. The specialist collaborates with stakeholders to analyze requirements, implement system improvements, and ensure seamless integration across platforms. They provide technical support, training, and documentation to maximize user adoption and efficiency, while proactively identifying opportunities to streamline processes and drive business value.

Responsibilities

• Collaborate with cross-functional teams to gather and analyze business requirements, translating them into effective application solutions within D365 CE and Power Platform.
• Configure, customize, and maintain D365 CE, Power Apps, Power Automate, Dataverse, and related tools to support evolving operational needs.
• Implement workflows, business rules, and automation to enhance user efficiency and data quality.
• Troubleshoot and resolve application issues, working with technical teams as needed.
• Monitor application performance and usage, recommending enhancements for efficiency and reliability.
• Develop and maintain documentation for application processes, configurations, and workflows.
• Ensure all integrations and applications comply with internal security standards, data protection laws, and compliance requirements.
• Coordinate with vendors and third-party providers for application support, upgrades, and integrations.
• Assist in system upgrades, enhancements, and migrations to improve application performance.
• Identify process inefficiencies and propose solutions using Power Platform tools.
• Provide end-user support, training, and guidance to maximize effective use of D365 CE and Power Platform solutions.
• Stay current with industry trends, best practices, and emerging technologies related to D365 CE and Power Platform.

Experience

Salary / Package

70,000.00 - 95,000.00 per year

Additional perks include a healthcare spending account, company-organized events and lunches, and regular performance reviews with opportunities for wage advancement.

Location

How to Apply

Apply with your CV to be considered for this position. You can also get in touch on harry@pearsoncarter.com or (207) 248 8299 or (207) 248 8299

Keywords : Dynamics 365 CE, Power Platform, Power Apps, Power Automate, Dataverse, D365 Business Central, CRM, ERP, SharePoint, IT, Business Applications, Pearson Carter USA