administrative assistant

Tasks

• Supervise other workers
• Train other workers
• Record and prepare minutes of meetings, seminars and conferences
• Determine and establish office procedures and routines
• Schedule and confirm appointments
• Answer telephone and relay telephone calls and messages
• Answer electronic enquiries
• Order office supplies and maintain inventory
• Arrange travel, related itineraries and make reservations
• Greet people and direct them to contacts or service areas
• Set up and maintain manual and computerized information filing systems
• Type and proofread correspondence, forms and other documents
• Provide customer service
• Maintain and manage digital database
• Perform basic bookkeeping tasks
• Assign, co-ordinate and review projects and programs
• Plan, organize, direct, control and evaluate daily operations

Work conditions and physical capabilities

• Ability to work independently
• Work under pressure
• Attention to detail
• Large caseload

Personal suitability

• Ability to multitask
• Excellent oral communication
• Excellent written communication
• Organized
• Team player
• Accurate
• Reliability
• Time management

Support for persons with disabilities

• Applies accessible and inclusive recruitment policies that accommodate persons with disabilities

Support for newcomers and refugees

• Assists with immediate settlement needs of newcomers and / or refugees (for example : housing, transportation, storage, childcare, winter clothing, etc.)

Support for youths

• Offers mentorship, coaching and / or networking opportunities for youth

Support for mature workers

• Offers resources to help mature workers plan their retirement (for example : financial planning, access to pension and benefits, lifestyle adjustments, etc.)

Supports for visible minorities

• Offers mentorship programs that pair members of visible minorities with experienced employees