Customer Service - Commercial Waste Hauling

Was Connections of Canada is a leading non-hazardous solid waste management in North America. We are looking for a SAFETY inclined, energetic, autonomous, and proactive team player who can make a difference in his / her team and community.

This is an onsite position - 100% in-person

We have an immediate opening for a full-time  CSR  at our  Hamilton district in Hamilton , ON district.

Address : 464 Rennie St, Hamilton, ON L8H 3P5

Key tasks :

• Respond to customer inquiries via phone or email for questions related to waste and recycling services, including scheduling and pick up
• Analyze account activity and suggest opportunities for service improvements to the customer
• Maintain appropriate files and documentation, in accordance with company policy and internal controls
• Communicates with customers to determine driver needs

Requirements :

We are a busy, but fun place to work. There will be flurry of activity every day, but with your speedy data entry and proficient Microsoft Office skills, you will be able to handle this role with ease.

Come join a team environment with colleagues who embrace a "work hard, play harder" culture. You'll also be associating yourself with a company that likes to lead by example through a strong presence in our local communities, charitable giving, sustainability initiatives, and more.