Senior Consultant, Client Experience & Process Improvement

A leading financial institution in Fredericton seeks a Senior Consultant, Business Effectiveness to enhance client experience and drive operational improvements. The role requires at least 3 years of experience in business analysis focused on contact centres, adeptness in process improvement, and strong analytical skills. Successful candidates will demonstrate effective communication and problem-solving abilities while working collaboratively across teams. This position offers a competitive salary and opportunities for professional growth.

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