Customer Service Representative

A growing manufacturing company in Ontario, CA is seeking a skilled and friendly Customer Service Representative to join their team. As a Customer Service Representative, you will be responsible for ensuring excellent customer satisfaction and providing timely and accurate information to our customers.

Responsibilities :

Answering customer inquiries via phone, email, or in person

Providing information about products, services, and pricing

Assisting customers with order placement and tracking

Processing customer orders into the system

Resolving customer complaints and issues in a timely manner

Collaborating with other departments to ensure customer needs are met.

Maintaining accurate records of customer interactions and transactions

Requirements :

Minimum of 1 year of experience in customer service or related field

Strong communication and interpersonal skills

Proficiency in Microsoft Office and Excel

Ability to multitask and prioritize tasks effectively.

We are looking for someone who is a team player with a positive attitude and a passion for delivering excellent customer service. If you have strong problem-solving skills and the ability to work in a fast-paced environment, we encourage you to apply for this exciting opportunity.

We offer a competitive salary and benefits package, as well as opportunities for career growth and development.

EEO / AA Employer / Vet / Disabled.

The Know Your Rights poster is available here :

The pay transparency policy is available here :

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants : Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Additional Skills

none specified)