Over, Short and Damaged specialist in warehouse

Are you a meticulous logistics professional with a keen sense of problem solving and continuous improvement? We are looking for an OS&D (Over, Short, and Damaged) Specialist for an exciting and challenging position in the Manufacturing and Logistics sector in Moncton, New Brunswick. This role is essential to maintaining operational efficiency and customer satisfaction in a dynamic freight environment.

The OS&D Specialist will play a crucial role in minimizing losses related to incidents involving excess, missing, or damaged cargo. You will be the go-to person for identifying the root cause of these incidents and implementing corrective actions. This involves reviewing shipping documentation, inspecting cargo, and communicating with relevant parties to gather information. Your expertise is key to preventing future incidents by analyzing their causes and contributing to the development and implementation of preventive measures.

As an OS&D Specialist, you will be an integral part of the Manufacturing and Logistics category, where the focus is on performance and operational excellence. You will ensure accurate documentation of all OS&D incidents and work closely with various teams to resolve issues and improve overall operational efficiency. This position requires strict adherence to established freight flow and OS&D procedures to ensure compliance and maintain quality standards.

$20/h

Monday to Friday: 7am to 3pm

Advantages
The Over, Short and Damaged specialist position in Moncton offers:
•Weekly pay
•The opportunity to play a key role in improving operational efficiency and customer satisfaction
•A collaborative work environment where you will work with multiple teams
•The opportunity to use and develop your expertise on critical logistics systems (AS400, Truckmate)
•The opportunity to adhere to and enforce established procedures within a quality framework

Responsibilities
The OS&D Specialist will have the following key responsibilities:

• Investigate and resolve OS&D issues by identifying the cause of incidents and implementing corrective actions.
• Review shipping documents, inspect freight and contact relevant parties to gather information.
• Meticulously track and record all OS&D incidents, ensuring accurate documentation for future reference and claims processing.
• Communicate with customers to inform them of the status of their shipments and guide them in filing claims.
• Collaborate closely with various teams to resolve issues and improve operational efficiency.
• Contribute to the development and implementation of preventive measures to minimize future occurrences of OS&D.
• Adhere to established freight flow and OS&D procedures to ensure compliance and maintain quality standards.
• Escalate unresolved issues or non-compliance matters to management.

Qualifications
Essential skills for success as an OS&D Specialist include:

• Strong organizational skills for managing files and follow-ups.
• Strong problem-solving skills to identify root causes and propose solutions.
• Excellent communication skills to interact with customers and internal teams.
• Proficiency in using logistics systems, including AS400 and Truckmate.
• Proficiency in Microsoft Office.
• Ability to perform freight inspections and analyze shipping documents.
• Documentation and record-keeping skills.
• Focus on following established procedures and compliance.

Summary
Are you interested in this Over, Short and Damaged specialist position?

Send your resume to julie.letourneau@randstad.ca, mentioning the job title: Over, Short and Damaged specialist

If you have any questions, don't hesitate to call or text me at: 418 564 4067

We look forward to reviewing your application!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.