Director, Facilities

Novacap is a leading North American private equity investor and one of Canada’s most experienced private equity firms. Founded in 1981 to partner with visionary entrepreneurs, Novacap focuses on middle market companies in four core sectors, Technologies, Industries, Financial Services and Digital Infrastructure.

The Facility Director is responsible for the operational management of Novacap’s offices in Brossard, Toronto, and New York. Working closely with the internal IT Team and external partners, this person ensures that all workspaces are functional, safe, and reflective of Novacap’s culture and high standards.

In addition to providing oversight, the Facility Director offers hands‑on support in day‑to‑day operations, ensuring seamless execution of initiatives and prompt resolution of issues. This key role oversees the Office Coordinator(s), manages landlord relationships, and leads the planning and supervision of renovation and maintenance projects. The Facility Director also serves as the main point of contact for Health & Safety matters, in close collaboration with the HR team.

Key responsibilities

• Office and Facility Management
• Oversee the day‑to‑day operations of Novacap’s three offices, ensuring smooth functioning and an exceptional workplace experience for employees, investors and visitors.
• Plan and supervise maintenance, renovation, and office improvement projects, from design to delivery, including the research, selection, and coordination of external suppliers and contractors.
• Develop and manage operational and capital expenditure budgets related to facilities.
• Ensure consistency and quality across all office environments.
• Team Leadership and Coordination
• Lead and support Office Coordinator(s) in their local responsibilities.
• Coordinate and communicate with HR, IT, and administrative teams to address office‑related needs.
• If needed, conduct monthly visits to the Toronto and New York offices to provide on‑site oversight and maintain operational alignment.
• Landlord and Vendor Management
• Manage relationships with landlords, including recurring meetings and escalation points for facility‑related issues.
• Negotiate and oversee contracts with vendors and service providers (maintenance, cleaning, security, etc.).
• Ensure contract compliance and high‑quality service delivery from external partners.
• Health, Safety, and Compliance
• Serve as the primary contact for Health & Safety in collaboration with HR.
• Ensure all workplaces comply with applicable regulations (fire safety, accessibility, occupational health standards, etc.).
• Implement and monitor physical security and safety procedures.

Required skills & profile

• 15+ years of experience in Facility Management or a similar role within a professional services environment.
• Experience managing multiple sites.
• Strong technical understanding of building maintenance, safety, and space planning.
• Proven experience in budget management and vendor negotiation.
• Excellent interpersonal and communication skills, with a strong customer‑service mindset.
• Highly organized, autonomous, and able to manage multiple priorities in a fast‑paced environment.
• Bilingual (English and French) required.
• Availability for monthly travel between offices (Canada and the U.S.).

Personal Attributes

• Hands‑on and actively engaged in day‑to‑day operations.
• Collaborative leadership style with a strong sense of ownership.
• Detail‑oriented and committed to continuous improvement.
• Skilled at building trust and maintaining positive relationships with internal and external stakeholders.
• Analytical mindset with proactive problem‑solving abilities.