Insurance Agency Manager

Overview:
We are currently recruiting for a specialized Insurance Agency Manager role with a well-established organization in the property & casualty insurance and ancillary products space. This position is responsible for leading and supervising a virtual insurance agency, ensuring full regulatory compliance across multiple provinces and territories, coaching a small team of licensed agents, and driving continuous improvement in distribution standards and agency performance.

What you will be doing:

• Lead the design and ongoing improvement of national distribution standards for a suite of automobile damage insurance and ancillary protection products

• Supervise, coach, mentor and train a small team of licensed general insurance agents

• Perform quality assurance file reviews and monitor compliance with internal practices and provincial regulations

• Act as the licensed nominee for the agency, serving as the primary point of contact for regulatory inquiries, complaints, and audits

• Prepare supervision reports, document interventions, follow up on corrective actions, and enforce regulatory policies

• Analyze monitoring reports (daily/monthly), conduct internal controls, and implement process improvements

• Manage onboarding, training, continuing education, and licensing requirements for agents

• Collaborate with internal compliance, operations, and partner teams to deliver exceptional client service while upholding high professional and ethical standards

What you must have:

• CIP (Chartered Insurance Professional) designation – completed

• Active Property & Casualty Insurance Agent license in good standing in at least one Canadian province.

• Minimum 5 years of experience actively holding and using a P&C agent license

• Fully bilingual – fluent spoken and written English and French (fluent spoken French is a strict requirement)

• Proven experience managing or supervising insurance agents or similar licensed professionals

• Strong knowledge of P&C insurance regulations and compliance requirements

• Excellent analytical, problem-solving, and attention-to-detail skills

• Ability to work autonomously under pressure with high levels of rigor

Nice to have:

• Additional provincial P&C licenses

• Experience with virtual/remote agency models

• Background in automobile-related ancillary or warranty products

Salary/Rate Range: $80,000 – $85,000 CAD + excellent benefits Full-time, permanent

Other Information:
Benefits

• Competitive base salary ($80–85k) with RSP matching

• 4 weeks vacation + flexible benefits package

• 35-hour work week with flexible hours

• Modern, learning-focused environment with strong emphasis on work-life balance

• Opportunity to join a stable organization with long-term employee retention and potential for future growth

Thank you for your interest in this opportunity. If you are selected to move forward in the process, we will contact you directly. If you do not hear from us, we encourage you to continue visiting our website for other roles that may be a good fit.