Small Business Banking Cash Management Sales Officer
Join TD Securities as a Small Business Banking Cash Management Sales Officer. Work in Markham, Ontario. Hours : 37.5 per week.
Pay : $59,500 - $84,000 CAD.
Job Description
Cash Management Services (CMS) in Small Business Banking delivers and manages tools that enable customers to issue and receive payments and manage cash flow. This role focuses on selling cash management products and services to the Small Business Banking segment, reporting to the CMS Sales Team Manager.
Responsibilities
- Sell and onboard a range of Cash Management products.
- Lead sales conversations, negotiate and manage remote channel sales.
- Ensure clients are fully educated and trained on product functionality.
- Maintain clear communication in all forms (email, verbal).
- Manage the referral pipeline, meet SLA and track activity in BBHub.
- Achieve individual goals for referrals, close ratio and account compliance.
- Identify product cross‑selling opportunities to support business targets.
- Ensure AML compliance of customer profiles following KYC / KYB process.
- Coordinate onboarding of new accounts / services and accurate billing.
- Recommend process improvements to increase sales effectiveness.
Qualifications
Minimum 3 years proven telephone sales experience.Proven sales record and strong written, verbal and listening skills.Cash Management knowledge or call‑centre experience is a strong asset.Exceptional customer service and de‑escalation skills.Strong knowledge of KYC / KYB process for business banking customers.Strategic thinking, tactical initiative development for Business Bank.Attention to detail and accurate work processing.Enthusiastic team player, active role in campaigns and business building.Bilingual (English / French) considered an asset.Seniority Level
Mid‑Senior levelEmployment Type
Full‑timeJob Function
Finance and SalesInvestment BankingTD Securities is committed to equal opportunity employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, disability, or any other protected status.
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