Senior Program Manager

Do you have 7 + years experience with and knowledge of Project Management concepts (e.g. project goals, risk, scope, participant roles, planning, quality management, risk management and change management)? Do you have 7 + years experience leadership, team building, and communication skills, including experience with presenting to C-suite and Executive Leadership Groups across the health ? If so, this would be a great opportunity for you!

Our client is looking for a Senior Program Manager for a 5 contract in Toronto.

This is a hybrid role.



Advantages
• Earn a competitive rate within the industry.

• Location: Up top 3 days onsite.



Responsibilities
• Work with internal stakeholders to report project progress

• Work with internal stakeholders for budgeting oversight, tracking and reporting

• Define, implement and operate the program governance

• Establish/Manage relationships with product owners

• Establish/Manage relationships with Canada Health Infoway

• Engage with Legal authorities to evaluate program responsibilities

• Engage with Privacy authorities to evaluate program responsibilities

• Engage with Security authorities to evaluate program responsibilities.



Qualifications
Must Haves:

• 7 + years experience program/project managing digital health projects, and the complex relationships, including health information systems, electronic medical records, eReferral solutions and patient portals.

• 7 + years experience with and knowledge of Project Management concepts (e.g. project goals, risk, scope, participant roles, planning, quality management, risk management and change management)

• 7 + years experience leadership, team building, and communication skills, including experience with presenting to C-suite and Executive Leadership Groups across the health.

Desired Skills:

· College/University undergraduate degree in Health, Computer Science, Engineering, Business or related discipline from a recognized institution or equivalent experience

· Professional certifications: Project Management Professional; Knowledge and understanding of Project Management’s Institute’s Project Management Body of Knowledge and/or Lean Six Sigma

· Demonstrated project management software skills and experience e.g. MS Project, MS Teams etc.

· Knowledge of healthcare landscape including the Electronic Health Record, EMR Systems (TELUS Health, WELL EMR, and Accuro), Provincial Digital Services, Hospital Information Systems (Epic, Meditech and Cerner) and other Healthcare Information Systems used throughout the province

· Experience with health system business implementation and deployment projects

· Proven track record working with multidisciplinary teams

· Experience in liaising with customers/stakeholders where customer service was a key focus to responding to queries, issues/risk management, etc.

· Relationship building, facilitation and influencing skills to successfully partner with internal and external stakeholders

· Ability to readily identify, assess and mitigate implementation and adoption issues

· Knowledge of change management, business process integration, and/or evaluation/quality improvement, preferably in the health sector

· Experience operating in highly political environments and across various organizational cultures

· Working knowledge of privacy policies and legislative processes – Health Protection and Promotion Act (HPPA), Freedom of Information and Protection of Privacy Act (FIPPA) and Personal Health Information Protection Act (PHIPA) and associated Health Information Custodian (HIC) requirements would be an asset.



Summary
If you are interested in the Senior Program Manager role in Toronto, please apply online at www.randstad.ca. Qualified candidates will be contacted.



Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.