Associate Manager, Contracts

We are excited to be named one of the World’s Best Workplaces by Fortune Magazine!

We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards not to mention various social and recreational activities, all of which are location specific.

Who we want

Talent developers. Growth-oriented managers who recruit and hire top-performing talent and prioritize the development of their team members.

Dedicated achievers. People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.

Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, information, use cases, and industry analyses to develop best practices.

Curious learners. People who seek out cutting-edge research and information to expand and enhance their ability to develop new ideas into reality.

What you will do :

As the Associate Manager, Contracts at Stryker Canada, you will play a crucial role in developing and leading a high-performing contracts team, ensuring the effective management of contract operations across all divisions.

The primary focus will be on people development, strategic leadership, and fostering a culture of continuous improvement.

This role requires strategic thinking, strong negotiation skills, and the ability to handle complex financial implications.

You will provide strategic input to key stakeholders, manage relationships with various purchasing organizations, and foster a culture of continuous improvement to drive business growth.

This position is highly collaborative, involving significant interaction with internal teams and key stakeholders. This individual must serve as a positive contributing member of the Proposals and Contracts team while championing Stryker’s Mission and Values.

Individual Responsibilities :

Proactively collaborates with internal teams / departments to promote a culture of inclusiveness and cooperation.

Consistently meets service delivery expectations based on input from the business.

Responsible to live and exemplify Stryker’s Values : Integrity, Accountability, People, and Performance.

Leadership / People Development :

Build and nurture a high-performing team by actively coaching, mentoring, and providing necessary training to team members.

Foster a culture of excellence, engagement, and professional growth.

Conduct annual performance reviews and regular interim reviews, providing constructive feedback and setting clear, achievable goals.

Recognize and reward achievements, and address areas for improvement with actionable development plans.

Develop and implement strategies to maintain high levels of employee engagement, satisfaction, and retention. Create and execute action plans that support professional development and career advancement opportunities.

Facilitate open and effective communication within the team, ensuring that all members are informed, motivated, and aligned with the organization’s goals and strategies.

Oversee and support the contract team by monitoring workload distribution, ensuring timely handling of requests, conducting quality checks, reviewing high-level contract terms and templates, and auditing processes and documents for compliance and accuracy.

Manage and address escalated contract inquiries promptly, ensuring professional responses and coverage for shared email inbox as needed.

Functional Responsibilities :

Oversee the entire contract lifecycle, including drafting, redlines, negotiation, execution, and renewal, while ensuring compliance with company guidelines and regulations, maintaining accurate documentation, and managing policies and processes for commercial contracts.

Collaborate with legal, commercial, and contract teams to align contracts with business objectives, mitigate financial implications and risks, and manage negotiations to ensure adherence to company policies and organizational goals.

Build strong relationships with customers by actively engaging with them, understanding their unique needs and challenges, providing timely and effective solutions, and consistently delivering exceptional service and support.

Responsible for maintaining and improving the CLM system by designing, managing and refining documents, templates, workflows, and approval, automating steps, overseeing user management, and providing training and change management.

Actively seeks and shares best practices across the organization to identify process improvement and automation opportunities.

Develop and implement standard procedures, work instructions, and policies, while also assisting with internal and external audits and promoting industry best practices like Medtech Canada & WCC - association of contract management.

Develops and manages visualization and dashboarding solutions for the Contracts team, transforming data into actionable insights through reporting and performance metrics analysis, and presenting findings with recommendations that drive decision making and provoke action.

Key member on strategic initiatives including acquisition integrations, key projects impacting department (Power BI, Salesforce.com, Malbek, SAP etc.)

Other responsibilities as assigned by Senior Manager.

What you need

Bachelor’s degree required.

6+ years of work experience required.

2+ years navigating rules and regulations in public sector and healthcare environments and managing complex requests.

Professional certification in contract management (e.g., CCM Practitioner / Advanced Practitioner) is an asset.

Proficiency in ERP, CLM, CRM, PowerBI, and various Microsoft applications, including advanced Word, PowerPoint, Excel, Outlook, and Adobe skills.

Bilingual (French & English) is preferred.

Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better.

The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes.

Alongside its customers around the world, Stryker impacts more than 150 million patients annually.

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