Program Manager, Enterprise Systems

Program Manager, Enterprise Systems

At Ice River Sustainable Solutions, a Canadian, family‑owned company turning 100% recycled plastic into sustainable products, we’re looking for a self‑motivated, hands‑on program leader who loves to learn, work hard, and make things happen.

Location : Shelburne, Ontario (Hybrid – on‑site 2–3 days per week)

Employment type : Full‑time – Corporate IT – On‑site | 2–3 days per week (Hybrid)

Position Summary

The Program Manager, Enterprise Systems is responsible for planning, delivering, and governing enterprise‑wide technology initiatives that span SAP, Business Intelligence, and Enterprise Document Management platforms. This role requires end‑to‑end program ownership, including strategy, roadmapping, business case development, stakeholder engagement, process design, and delivery execution.

Key Responsibilities

• Lead enterprise‑wide programs spanning SAP, BI, and EDM systems, ensuring strategic alignment with business objectives.
• Develop and maintain multi‑year system roadmaps, program playbooks, and implementation strategies.
• Build business cases and ROI analyses to justify major systems initiatives and present recommendations to senior leadership and ownership.
• Oversee integrations and dependencies across multiple systems, vendors, and internal teams.
• Lead or oversee SAP initiatives including enhancements, integrations, optimizations, and S / 4HANA‑related projects.
• Facilitate process design workshops, fit‑gap analysis, testing cycles, cutover planning, and post‑go‑live stabilization.
• Own BI strategy and implementation, supporting the creation of reliable, actionable reporting for operations, finance, supply chain, and leadership teams.
• Work with data owners to define KPIs, reporting standards, and governance models.
• Lead BI platform enhancements, dashboards, and data structure improvements in partnership with analytics teams.
• Oversee document management system improvements and migrations involving platforms such as SharePoint, OpenText, or comparable technologies.
• Define document governance, permission models, and lifecycle processes.
• Ensure alignment between EDM structure and business process needs.
• Work closely with business owners across operations, supply chain, finance, HR, and production to understand needs and drive engagement.
• Lead change management activities including communication planning, training coordination, readiness assessments, and adoption support.
• Build strong relationships across plants and corporate teams, promoting collaboration and transparency.
• Establish program governance frameworks including RAID logs, steering deck updates, milestone reviews, and financial tracking.
• Communicate progress, risks, and recommendations to senior leadership and IT stakeholders.
• Ensure compliance with internal controls and quality standards.

Qualifications and Experience

Preferred

Why Join Us?

Equal Opportunity Employer

Ice River Sustainable Solutions is an Equal Opportunity Employer. We are committed to equity, diversity, and inclusivity in the workplace. We welcome applications from women, racially visible individuals, people with disabilities, indigenous peoples, and LGBTQ2S+ persons.

If you require accommodation during the hiring and selection process, please let us know and we will work with you to make appropriate arrangements.

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