customer service clerk

Education

• No degree, certificate or diploma

Tasks

• Evaluate communication strategies and programs
• Implement communication strategies and programs
• Publicize activities, workshops, meetings and other events for fundraising or information purposes
• Address customers' complaints or concerns
• Arrange for billing for services
• Arrange for refunds and credits
• Explain the type and cost of services offered
• Issue receipts and other forms
• Maintain records and statistics
• Order office supplies and maintain inventory
• Receive and log complaints
• Receive payments
• Explain procedures, risks and benefits to clients

Experience

• Experience an asset
• Durée de l'emploi : Permanent
• Langue de travail : Anglais
• Heures de travail : 40 hours per week