Door Technician

Commercial Service Technician Lead (ODT1 – ODT2)

Hourly Rate: $35.78 - 40.22
Location: Kelowna, British Columbia

We are innovative, customer‑centric, and our goal is to provide exceptional service for our customers. This role is pivotal as the primary support for commercial/industrial customers, responsible for service and installation of Doors and Docks in today’s ever‑changing market. We have a solid backlog of work and are looking for the right team members to join our crew! Our business is growing and opportunities to install and service many different types and makes of equipment are plentiful.

Responsibilities

• Service and install various products, including sectional doors, rolling doors, drop testing fire doors, vehicle restraints, impact doors, automated entrances, man doors, gates and loading dock equipment.
• Repair and troubleshoot defective equipment.
• Maintain proper truck stock, inventory, and company vehicle.
• Accurate timekeeping; detailing job numbers, travel time, labeling equipment, and completing job assignments timely.
• Interact with customers, end‑users, and general contractors courteously and professionally.
• Apply critical thinking and problem‑solving skills to address diverse door and site requirements.
• Perform routine preventative maintenance.
• Adhere to all safety policies and procedures.
• Promote the company’s operational visions, values, and goals.
• Participate in training or other team activities to support ongoing continuous improvement.
• Perform other duties as assigned by the Manager or its designate.

Qualifications

• At least 3 years experience in rolling, high speed, sectional, dock levelers, automated entrances, man doors, gates and mega door preferred; contact us if you have some or most of the above.
• Welding and/or electrical experience is a plus.
• Travel required (overnight, weekends, on call).
• Valid driver’s license with a clean driving record.
• Demonstrated mechanical aptitude and troubleshooting skills.
• Ability to handle a physical workload.
• Proficient with power tools.
• Independent work capability.
• Service‑oriented individual with effective written/verbal communication skills.
• Comfortable working at heights.
• Adaptability to a changing work environment.
• Effective interpersonal skills.
• High school diploma or equivalent.
• Must pass background check.
• Basic math skills.

Working Conditions

• Must be able to work in any weather conditions (indoors/outdoors).

Benefits

• Competitive base salary.
• Competitive and comprehensive benefit package 100% company‑paid.
• Unionized work environment.
• Company truck and Fuel Card.
• Company Paid Power Tools (must supply own hand tools).
• Growth opportunities.
• Pension Plan.
• Ongoing training.
• Positive work environment.
• Stable, growing company.

We pride ourselves on our excellent company culture, our very clean and safe working environment, and our commitment to continue being an equal opportunity company and hiring a diverse work team.

We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.