Claims Adjuster, Auto PD & Cargo

What it’s like to be a Northbridge Claims Adjuster:

As a Claims Adjuster you will be part of a dynamic team that prides itself on having a sharp eye on detail while keeping the customer experience top of mind. As an Auto Claims Adjuster you will be personally managing a pending of private personal vehicles, light and/or heavy commercial files - this means you will not be on a phone queue!

We want your talent

If you are great at:

• Thoroughly investigating & evaluating assigned complex claims

• Negotiating and settling first and third party personal & commercial lines claims

• Working with Body Shops and Towing companies

• Managing stressful calls and clearly deliver decisions on claims

• Effectively managing a busy day to day schedule

• Providing a great Customer experience

And you have:

• Post-Secondary Education in an Insurance focused program or related program

• Completed or working towards the CIP designation

• A minimum of 3 years of Auto Claims Adjuster experience

• Experience with commercial lines an asset

• Strong knowledge of Auto policy wordings and Fault Determination rules

• Strong technical skills with MS Office Suite

• Ability to clearly communicate with Claimants, Brokers, and Vendors

We really mean it when we say we put you first. Here are a few ways how:

• Hybrid work! you get to work from the office and at home 50/50, allowing you to manage both worlds with the ease and flexibility you need.

• We offer competitive salaries and support your financial health through our employee share purchase plan, pension plans, RRSP, discounts on staff insurance, and more!

• We help you prioritize your well-being from day one through flexible health benefits, early leave days, wellness programs, rewards, and recognition programs.

• We are invested in helping you grow in your career through education assistance to complete your CIP, FCIP, CRM or other courses desired, internal mobility, Leadership training and mentoring programs.

• NBFC cares about the community and supports the causes you believe in with donation matching and team volunteer days

We’re committed to pay transparency and fairness. The base salary range for this role is $56,000 - $84,000, which reflects the expected base pay – not the total compensation package. The actual base salary may vary depending on your experience, skills, and alignment with the position. We’re also open to candidates at different levels, so if this range doesn’t quite match your expectations, don’t let that hold you back — we’d still love to hear from you.

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Who we are:

We’re Northbridge Financial. We’re proud to be 100% Canadian and owned by Fairfax Financial. We serve through our Northbridge Insurance, Federated Insurance, and TruShield Insurance brands. We have a reputation for being one of Canada’s leading commercial property and casualty insurance company. Our employees are dedicated to understanding the needs of our customers and we go above and beyond to help Canadian businesses have a safer and brighter future. We’re a company of passionate people who put people first. Do you want to join a team that believes in working hard – and having fun at work – all while making a difference? Look no further than Northbridge.

At Northbridge Financial we embrace and celebrate you and are committed to creating an inclusive workplace for all! No matter who you are or what makes you unique, we welcome you. Please let us know how we can assist or accommodate you during the selection process.