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Beauty Manager
Beauty ManagerShoppers Drug Mart • Nanaimo, Regional District of Nanaimo, CA
Beauty Manager

Beauty Manager

Shoppers Drug Mart • Nanaimo, Regional District of Nanaimo, CA
1 day ago
Job type
  • Full-time
Job description

Overview

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

Why this role is important?

Summary : To manage resources of the Beauty department in order to maximize and achieve sales targets. The ideal Beauty Manager will drive a passion for results, provide thought leadership, analyze and solve problems, engage our people, build collaborative relationships, and demonstrate personal leadership and trust.

Duties & Responsibilities

Sales Expectations :

  • Utilizes corporate sales tracking tools and dashboard to set sales goals and meet targets
  • Sells to customers and coaches / mentors staff in selling skills
  • Ensures sales are maximized through developing effective sales techniques
  • Ensures staff achieve productivity objectives

Customer Service :

  • Always put the customer first and provide superior customer service
  • Monitors and communicates CSI survey results and objectives with team members
  • Actively models the desired behavior with eClienteling to provide superior customer service
  • Books appointments for events and manages annual incremental event schedule
  • Promotes products through marketing and encourages use of the PC Optimum program
  • Ensures staff are trained to beauty sales standards
  • Team Leadership :

  • Mentors, coaches, trains, and motivates staff
  • Creates an environment where “selling is fun”
  • Prepares performance appraisals in association with Front Store Manager
  • Articulates and demonstrates “Blue Culture Principles” and C.O.R.E Values
  • Fosters an environment that supports “Blue Culture Principles” and “C.O.R.E Values”
  • Operations :

  • Utilizes corporate sales tools to continuously track sales
  • Ensures Cosmetic Operating Standards are in place
  • Identifies “peak hours” and schedules shifts accordingly
  • Qualifications

  • Planning, Judgment and Decision Making
  • Independent thinking and decision making when dealing with issues related to customer’s needs
  • This position requires the ability to act upon tasks and goals outlined by management
  • Develops a yearly plan for personal development
  • Work in conjunction with the Associate-Owner and Front Store Manager
  • Experience

  • Sales experience with a proven track record of achieving sales goals
  • Cosmetic experience
  • Effective verbal and written communication skills
  • Customer service oriented
  • Previous experience in leading a team
  • The above statement reflects the general details considered necessary to describe the principal functions and duties as required for proper evaluation of the job and shall not be construed as a detailed description of all the work requirements that may be inherent in the job.

    Why work in a Shoppers Drug Mart store?

    Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy.

    Take ownership of your work and find more ways to care about your patients, co-workers, customers and community.

    Accommodation is available upon request for applicants and colleagues with disabilities. Compliance with laws is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

    Hiring Range / Échelle salariale à l’embauche : $21.90 / 21,90$ (per hour / de l’heure). A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. This posting is for a newly created position. The Company uses artificial intelligence for the purpose of screening, assessing and / or selecting applicants for this position.

    #EN #FS #SDMR #BC

    #J-18808-Ljbffr

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    Beauty Manager • Nanaimo, Regional District of Nanaimo, CA

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