Talent.com
Agent

Agent

PinkertonOttawa, Ontario, Canada
30+ days ago
Salary
CA$18.00–CA$18.50 hourly
Job description

Job Summary :

The Agent will perform a variety of assignments including concierge-level, residential, or event security, response services, basic driving, and investigations.

Essential Functions :

  • Represent Pinkerton's core values of integrity, vigilance, and excellence.
  • Provide the client with concierge-level security at the company location and / or events; Deescalate tense situations or individuals that may arise. Write detailed incident reports following any incident, occurrence, or variance that warrants documentation.
  • Conduct quality investigations and complete investigative reports.
  • Provide response services related to emergency and crisis planning, high risk terminations, workforce disruptions, natural disaster, civil unrest, and threat monitoring.
  • Transport the client to and from company location and / or events.
  • Secure the client's residential perimeter; Review CCTV, manage access controls, and respond to alarms, as needed.
  • Identify and escalate equipment deficiencies / failures.
  • All other duties, as assigned.

Education, Experience, and Certifications :

Secondary School (High School) Diploma with a minimum of 5 years of experience in law enforcement, military, and / or security experience. Healthcare industry preferred. Ontario security license and 1St Aid / CPR certificate are required. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives.

Competencies :

  • Law enforcement, military, and / or security experience.
  • Concierge-level customer service experience.
  • Able to complete thorough and accurate investigations and reports.
  • Access control systems, CCTV, and alarm monitoring experience.
  • Strong problem resolution skills.
  • Able to interact effectively at all levels and across diverse cultures.
  • Solid verbal and written communication skills.
  • Computer knowledge; Microsoft Office.
  • Working Conditions :

    With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;

  • Exposure to sensitive and confidential information.
  • Regular computer usage.
  • Must be able to see, hear, speak, and write clearly in order to communicate with employees and / or customers.
  • Occasional reaching and lifting of small objects and operating office equipment.
  • Ability to adjust focus between close and distance vision.
  • Travel, as required.
  • Salary & Benefits Information :

    Rate of pay : $18.00 - $18.50 / hour.

    Benefit options include medical, dental, voluntary group life, voluntary AD&D, voluntary Long-Term Disability, and paid time off (vacation, sick, and holidays). This information provides a brief benefit overview. Upon the acceptance of an employment offer, the new employee will receive comprehensive plan details based on specific eligibility rules.

  • Current employees include Pinkerton and all Securitas divisions.