Job Description : Responsibilities :
- Facilitate requirements gathering sessions and conduct process walkthroughs.
- Create, review and update user stories and journey maps, as applicable.
- Create system use cases, flow diagrams and interactive mock-ups outlining functional requirements, as required.
- Document and validate results with subject matter experts and drive the creation of detailed business and functional requirements specification documents.
- Document the key risks, mitigating controls, performance measures, and business continuity plans for processes.
- Liaise with procurement specialists, product owners, business stakeholders and technical delivery teams to ensure requirements are communicated and developed as per the business needs.
- Support procurement and contract specialists in the completion of solicitation and contracting documents, ensuring business requirements are clearly documented, provide guidance in evaluation criteria, and assist in responding to vendor inquiries.
- Coordinate and assist in User Acceptance Testing (UAT) to ensure the developed functionality meet the business specifications.
- Support development of necessary system (non-technical) documentation as well as make recommendations for policy and procedural manuals.
- Support change management and training to ensure delivery of complex program changes.
- Conduct post implementation reviews, assessing opportunities for backlog refinement and for continuous improvement.
- Liaise with security and privacy teams to complete security threat risk assessments and privacy impact assessments as required.
- Applying and interpreting complex legislations / regulations, policies, and standards when conducting user workshops and documenting business requirements.
Skills :
The proposed resource must meet or exceed one of the following : University graduation in business, management or a related discipline and 4-yr Technical Business.Analyst (BA) experience; OR 2-yr diploma in business, management or a related discipline and 6-yr BA experience; OR 1-yr certificate in business, management or a related discipline and 7-yr BA experience; OR 8-yr BA experience.Experience creating journey maps and service blueprints or other visual representations of user needs.(5 Years)Experience gathering requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases or scenarios, business analysis, and business process modeling.(5 Years)Experience translating requirements into solicitation documents.(3 Years)Nice To Have :
Experience working within an agile development environment. (5 Years)Experience in facilitating and managing business process development and process re-engineering workshops and sessions. (5 Years)Experience working independently and in a team / group environment. (Yes or No).Experience conducting, facilitating and interpreting impact and risk assessments across multiple scenarios. (1 Year)Experience preparing test data, executing tests and verifying results and logging issues. (1 Year)Experience in performing threat and risk assessments and presenting recommendations for risk mitigation to senior management. (1 Year)Experience with User Acceptance Testing processes in a large, complex, multi-stakeholder environment. (1 Year)Experience in planning / monitoring User acceptance testing. (1 Year)Equipment :
It is preferred if resources have their own equipment, though client will provide laptop / desktop if necessary.