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Intermediate Specialist, Academic Advising

Intermediate Specialist, Academic Advising

University of OttawaOttawa, ON, CA
30+ days ago
Salary
CA$77,637.00–CA$98,070.00 yearly
Job type
  • Full-time
Job description

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Job Type : Employee

Duration in Months (for fixed-term jobs) :

N / A

Job Family : Academic Advising

of Open Positions :

Faculty / Service - Department :

Undergraduate Studies, Faculty of Science

Campus : Main Campus

Union Affiliation : SSUO

Date Posted : May 27, 2024

Closing Date : June 07, 2024

Note : Applications will be accepted until 11 : 59 PM on the day prior to the Posting End Date above

Hours per week : Salary Grade :

SSUO Grade 10

Salary Range :

77,637.00 - $98,070.00About the Faculty of Science :

Welcome to the Faculty of Science, a great place to learn, to explore, to question, to discover — opening your mind and pushing boundaries. It’s an exciting time to be part of a rewarding career in life sciences, natural sciences and mathematics. You will have access to world-class facilities, including our Science, Technology, Engineering and Mathematics (STEM) Complex, our extensive Biosciences Complex and our cutting-edge Advanced Research Complex, that are the envy of many universities. We have strong links with a multitude of government and private research centres, providing countless opportunities and experiences.

We have become a true centre of excellence, earning recognition across Canada and abroad for our prowess in teaching and in our laboratories, where our researchers are addressing some of the most important and relevant scientific questions of our time. Our past is a testimonial to our passion, so will be our future. Will you be part of it? Position Purpose

Reporting to the Manager, Undergraduate Studies Administration, the incumbent will create an outstanding student experience by providing guidance and advice on academic development, such as course and program of study selection, to students to ensure an exceptional student experience and student satisfaction. Plan and execute student interventions as well as give advice to students experiencing difficulties to increase student success and retention rates. Build strategies and programs to increase enrolment and retention rates as well as increasing visibility by promoting the University, programs and the Faculty’s services at various on- and off- campus events.

In this role, your responsibilities will include :

  • Assess student needs : Review student files to ensure that identification, interpretation,analysis, and assessment of student needs support the students’ goals and respect the Faculty’s processes. May consult with colleagues and / or meet with students to further explore their needs.
  • Establish study plans : In consultation with students experiencing academic difficulties, develop a study plan which enables the student to improve his / her academic performance, reach his / her academic goals and promotes student retention.
  • Plan interventions : Ascertain the accuracy of the diagnostic outcomes and considerations to ensure the quality of the intervention and review and revise the intervention plan to make sure that it will address the student’s needs.
  • Execute interventions : Meet with students experiencing academic difficulties to provide guidance by informing them and giving them advice on programs of study, program and course prerequisites, graduation requirements, departments, agencies, institutions and other on- and offcampus services. When necessary, will refer students to the appropriate services (ex. tutoring services), departments or support tools.
  • Give advice to national and international students, student mobility, and experiential learning : Counsel national and international students to ensure full integration to their program of study as well as student life on campus. Provide guidance to students participating or interested in participating in the student mobility program by providing information on the program, course selection and equivalences, etc.

What you will bring :

  • Bachelor’s degree in education or a related field.
  • Experience in the education field or academic advising or a combination of both.
  • Knowledge of academic programs (ex. regulations, degree requirements, prerequisites and course descriptions) at the high school, college, undergraduate and postgraduate levels.
  • Strong knowledge of and experience revising, interpreting, communicating and applying processes, policies and methods to individual cases varying in complexity.
  • Experience providing client service.
  • Experience elaborating strategies and activity plans for students.
  • Experience with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Access), word processing, Windows and Internet.
  • Experience in mentoring and / or coaching an asset.
  • Strong communication skills.
  • Ability to solve problems, make fast decisions and negotiate with students.
  • Organizational and analytical skills attention to detail and ability to work within tight deadlines.
  • Listening skills and strong work ethics.
  • Judgment, independence, diplomacy and discretion.
  • Bilingualism : French and English (spoken and written); to be considered for this position, candidates must be rated at the Low Advanced proficiency level or higher for both oral comprehension and reading comprehension in their second official language. The rating is determined by a proficiency test designed by the Official Languages and Bilingualism Institute.

    • LI-Onsite

    Prior to May 1, 2022, the University required all students, faculty, staff, and visitors (including contractors) to be fully vaccinated against Covid-19 as defined in Policy 129 – Covid-19 Vaccination. This policy was suspended effective May 1, 2022 but may be reinstated at any point in the future depending on public health guidelines and the recommendations of experts.