Title : IntegrationSupport Worker (Grid 21) -
Location : AbbotsfordCommunity Hub
Position Status : Full-time(Temporary) – End on March 31st, 2025, 37.5 hours per week.
Reports to : ProgramManager
Compensation : $27.92-$29.60
Job Summary :
As a member of the Phoenix Society,Clinical and Outreach Teams based out of the Abbotsford Community Hub, the IntegrationSupport Worker provides a variety of services to those living with viralhepatis and / or HIV currently incarcerated, or recently released into communitywith connections to information about blood borne diseases, communityreferrals, treatment plans, and case planning. This role includes,facilitation, transportation supports, statistic collection, education,outreach and evaluating service delivery. Please note that the position istemporary and will end on March 31st, 2025.
Responsibilities : Client Services
- Liaise withother support workers, medical providers and agencies, providing one-on-onesupport to clients who are currently incarcerated and support with transitionalplans to continue their medical treatment once released
- Outreachinto Federal Institutions, providing discharge planning for inmates who arediagnosed with HCV or at risk of infection
- Inpartnership with the BCCDC, will deliver educational programming both incorrectional environments and in community
- Providingaccessible and stigma-free Point-of-Care testing for HCV.
- Perform newclient intakes as assigned
- Create andmaintain client case planning documentation
- Create,include and liaison with the peer support committee
- DistributeHarm Reduction supplies and resource materials
- Providetransportation to high-risk clientele for medical care and appointments using personalvehicle, or company vehicle, if available
- Maintainaccurate case notes and statistics regarding program activities, number ofparticipants, contact and referral information, etc.
- Maintainconfidentiality and professionalism at all times
Operations
Identify areas for improvement and increasedefficiency in program operations, services offered, reporting and reports tosupervisory positionsFollow andimplement universal precautions and infection control adhering to all healthand safety protocolsEnsure safehandling of sharps containers and other equipmentEnsure thatprogram regulations, policies and procedures are followedMaintain up-to-dateknowledge of internal fire safety policies and procedures, as well as other emergency proceduresAttendprofessional development trainings as directedOrganize andassemble monthly administrative reportsMaintainagency standards of work qualityAdministration
Provideadministrative support, including but not limited to : scheduling, typing,photocopying, attendance at meetings; documentation or data entry; creation ofdocuments; or other duties as assignedProvide reports to the Program Manager asrequested / requiredCommunityRelations
Supportorganization of community events and attends events providing the public withinformation and awareness resourcesFacilitationof groups and informational eventsParticipatein liaison activities with stakeholders and the broader community in aprofessional mannerMaintain athorough knowledge of social, economic, recreational, and educational resourcesin the community. Liaise with other outreach workers, medical providers, andFraser HealthFosterteamwork within Phoenix Society and with service stakeholdersProvide thepublic with information and awareness resources by facilitating groups andparticipating in informational eventsQualifications :
Post-secondarydiploma (e.g., 2 to 3 years) in social / human sciences, addictions or other equivalenteducation in the medical field such as LPN or Health Care Aide experienceNote : Preference will be given to those whohave post-secondary education and training relevant to the social service andmedical field. Alternately, those currently pursuing a certification in socialwork, counseling, criminal justice or a related field, or the equivalentcombination of education and experience will be considered for this position.Minimum 2 to3 years’ experience supporting vulnerable populations, involved in the criminaljustice systemMinimum 2 to3 years’ experience working with vulnerable populations and communityresources, preferably with clients living with HCV / HIVUnderstandingof HIV and Viral Hepatitis transmission and treatment is an assetDemonstratedunderstanding of the criminal justice systemSatisfactorycompletion of a criminal records check with vulnerable sector screening isrequired; ability to obtain Federal ClearanceSatisfactorycompletion of Employee Immunization Record form is requiredFirst Aid 1and Current CPR certificate is requiredValid driver’slicense accompanied by an approved driver’s abstract is requiredSkills & Knowledge
Knowledge of Windows, Microsoft Word, Excel, and database management systemsKnowledge of case management processes and procedures; trained and experienced in professional record keeping, report writing and statisticsHigh level of integrity and dependability with a strong sense of urgency and results-orientationStrongproblem solving, analytical, and creative skills with the ability to exercisesound judgement and make decisions based on accurate and timely analysisStrong interpersonal skills and ability to communicate effectively in writing and verbally in EnglishAbility to engage, facilitate, support, empower and increase motivation for change; activelyInvolvingthe residents / alumni in the change process and encouraging the resident to takeresponsibility for the outcomes they achieveAbility to form effective collaborative relationships with clients utilizing strong relationship-building and de-escalation skillsAbility to work in a trauma-informed frameworkDemonstrated commitment to the social sector with a passion for the organization’s mission is essentialCompetencies : Approach to Work
Demonstratesinitiative, flexibility, adaptability and resourcefulnessActivelyseeks and incorporates feedback to inform continuous self-improvementSets goals,creates and implements action plans, monitors progress, and evaluates resultsAdeptlymanages competing tasks and uses time efficiently and effectivelyJob Knowledge & Quality of Work
High-degree ofrelevant and current job knowledge and skillConsistentlyproduces accurate, thorough, high-quality work in a timely mannerBuilds and promotesa culture of health and safety in the workplaceImplements andenforces best practices in health and safety within the workplaceJudgement & Decision-Making
Models independent thinking and creativityDemonstrates effective problem-solving skillsMakes clear, consistent, transparent and timely decisions after contemplating various available courses of actionExercises sound judgment in the best interests of the organizationCommunication & Interpersonal Skills
Expresses themselvesclearly and professionally both verbally and in writingDisplays highemotional intelligence; uses tact and diplomacy in dealing with sensitive,complex and confidential situationsHas a manner, styleand presence that makes a positive impressionListens to andconsiders others’ viewsPersonal Leadership
Models theorganization’s core values of social justice, teamwork, social innovation, andstrength-based practicesFosters enthusiasm,energy and commitmentTakes responsibilityfor personal actions, performance and healthIs reliable andaccountable; shows up on time ready to workTeamwork & Collaboration
Effectively workswith their colleagues to ensure organizational successChampions positiveworking relationships with staff and external stakeholdersSupports anenvironment of openness, and champions teamwork and communication acrossprogramsLeverages theexpertise and experience of others for organizational success.Salary for this role is between $27.92-$29.60per hour.
CLOSING DETAILS
Closing Date : Internal applications will be accepted until May 4 th,2024, at 5 : 00pm.
All employees, including laid off and displaced employees, are entitledto apply on the vacancy and be considered pursuant to the provisions of Article12.9.” Internal applicants must notify manager of intent to apply.