SENIOR SUPERINTENDENT Major Projects Division
Location : Hamilton Ontario
Salary : $160000 $220000 base salary plus bonus comprehensive benefits and career advancement opportunities
ABOUT THE COMPANY
Canterra Group is thrilled to partner with a dynamic industryleading Tier 1 General Contractor renowned for delivering some of Canada s most complex and highprofile construction projects. With a legacy of excellence innovation and a commitment to building for the future this company is a trusted name in the industry consistently pushing boundaries and setting new benchmarks.
As part of their Major Projects Division they specialize in delivering largescale transformative projects valued at $100M. Their collaborative forwardthinking culture and passion for excellence make them an employer of choice for toptier talent across the country.
THE OPPORTUNITY : SENIOR SUPERINTENDENT
We are confidentially searching for a seasoned Senior Superintendent to take the helm of a flagship $300M project in the Western GTA region.
This is a pivotal role for an experienced construction leader who thrives in complex highstakes environments. As the lead Superintendent you will oversee all onsite operations for a landmark project ensuring quality safety and efficiency while fostering strong relationships with clients consultants trades and stakeholders.
KEY RESPONSIBILITIES
As a Senior Superintendent you will :
WHAT YOU BRING
WHY JOIN THIS TEAM
READY TO MAKE YOUR MARK
This is your chance to take on a careerdefining project with one of Canada s leading general contractors.
Apply Now and become a key player in delivering a $300M landmark project that will stand as a testament to your leadership and expertise.
Requirements
SKILLS AND RESPONSIBILITIES :
QUALIFICATIONS :
Key Responsibilities : Oversee all aspects of the company s day to day Customer Care operations in the low and mid rise divisions Ensure a fair and professional assessment of listed deficiencies; all required repairs are done per Tarion s Receive, direct and respond to all modes of customer contact Ensure that all customer services activities will meet or exceed the customer s expectations Closely monitor on-going projects and create communication channels, internally and externally, to provide status reports and other types of communication Investigate and resolve escalated customer needs or complaints, including Tarion RFC Communicate with Tarion representatives Develop best practices in customer services and coach service staff to adhere to these best practices Handle interdepartmental issues with tact and diplomacy Manage resource allocations while keeping in mind company fiscal responsibilities Ensure that the customer services staff are acting in accordance with set standards at all times Continually asses the department for areas of improvement Overall review of design and function of products installed Establish guidelines of product acceptability for overall Quality Assurance Review of contracts in relation of materials installed; ensure trades complete work as per contract Overseeing costs versus budgets for Warranty Invoice and purchase order approvals as necessary Oversee scheduling and completion of Pre and PDI s for each suite Oversee scheduling and completion of Pre and PDI s for common elements Assist with trade issues for warranty concerns pre- and post-closing Qualifications 5-10+ years of previous Canadian experience in a new home warranty management position Knowledgeable with Tarion warranty program and Ontario Building Code Knowledge of current construction practices and relationship to resolve service issues correctly and cost effectively the first time. Proven ability to deliver exceptional customer service Ability to work well individually and in a team setting, demonstrating professionalism Must have previous experience in the volume / production home construction service industry Budget preparation, administration and variance reporting experience Knowledge of Tarion (new home warranty act) and OBC Knowledge of construction processes Strong communication skills, internal and external - written and verbal Demonstrated ability to manage conflict and convey solutions for problem resolution Requires daily travel from community to community and work well within the field conditions Valid driver\'s license, must provide a clean driver abstract as daily travel is required
Key Skills
General Services,Law Enforcement,Access Control,ABAP,Content Editing
Employment Type : Full Time
Experience : 5 years
Vacancy : 1
Monthly Salary Salary : $ 160000 - 225000
Senior Superintendent - Major Projects Division • Hamilton, Ontario, Canada