food service supervisor

Education

• Secondary (high) school graduation certificate
• or equivalent experience

Work site environment

• Noisy

Work setting

• Coffee shop

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Prepare budget and cost estimates
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Supervise and check assembly of trays
• Establish work schedules

Supervision

• 1 to 2 people
• 3-4 people
• 5-10 people
• Food service counter attendants and food preparers
• Kitchen and food service helpers

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Combination of sitting, standing, walking
• Standing for extended periods
• Physically demanding
• Attention to detail

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player
• Initiative

Government programs

• Recognized employer

Experience

• 1 year to less than 2 years

Support for newcomers and refugees

• Supports newcomers and / or refugees with foreign credential recognition

Support for youths

• Offers mentorship, coaching and / or networking opportunities for youth

Support for Indigenous people

• Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations