Residential Field Specialist

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee – regardless of position, role, or identity is treated with respect and given an equal chance to thrive.

Additionally, you will enjoy:​
• Medical, Dental, and Vision Insurance with company premium assistance​
• Life, AD&D, and long-term disability coverage paid for by the company​
• RRSP company match ​
• Paid vacation, sick and personal time​
• Paid company holidays​
• Paid Volunteer Time; giving back to our communities is important to us​
• Employee Referral Bonus Program​
• Employee Recognition Program – convert your recognition points into gift cards​
• Employee Assistance Program – offers benefits to help you manage daily responsibilities​
• Access to training opportunities to advance further in your career

Job Description

The Residential Field Specialist plays a key role as the on-site representative to residential customers across a defined territory. This position combines technical fieldwork, customer engagement, and program support to help drive the adoption of energy‑efficient technologies. The ideal candidate brings strong technical aptitude, customer service skills, and a background in residential energy efficiency or related trades.

This role requires 4–8 years of experience. A High School Diploma or Associate’s Degree is required, and relevant industry technical certifications or training are strongly preferred.

Key Responsibilities:

Quality Assurance, Audits & Technical Fieldwork

• Conduct residential energy audits, including pre- and post-installation verifications.
• Perform on-site quality assurance reviews and electronic evaluations of field data entered into program databases.
• Collect technical data needed to support energy efficiency assessments and program requirements.

Technical Guidance & Support

• Provide customers, contractors, and internal teams with technical advice and guidance on proper installation, adaptation, and configuration of energy-efficient equipment.
• Deliver field-based training aligned with client specifications and program standards.
• Troubleshoot technical issues and recommend appropriate solutions.

Program Coordination, Reporting & Issue Resolution

• Serve as a local, on-site representative for the program and company, engaging directly with residential customers.
• Provide input, observations, and status updates to program staff to support planning, project scope alignment, and evaluation of product effectiveness.
• Apply technical expertise to identify, analyze, and resolve field issues.
• Support Account Managers by gathering field insights that help influence stakeholders toward installing energy efficiency retrofits or supporting new construction initiatives.

Territory Travel

• Travel throughout an assigned geographic area to perform audits, verifications, inspections, and technical support activities.

Other Duties

• Complete miscellaneous tasks in support of program operations, customer satisfaction, and reporting requirements.

Qualifications:

• 4–8 years of relevant experience (energy efficiency, HVAC, residential construction, building science, inspections, or related fields).
• High School Diploma or Associate’s Degree required; technical certificates (e.g., BPI, RESNET, HVAC certifications) preferred.
• Strong understanding of residential building systems and energy efficiency measures.
• Ability to troubleshoot equipment and field issues with confidence and professionalism.
• Excellent communication and customer service skills.
• Comfortable working independently and traveling frequently within a defined territory.
• Valid driver’s license required.

Compensation Range

$23.40 - $39.00

Currency

CAD

Type

Hourly

Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

CLEAResult does not provide sponsorship of any kind. Successful hires must pass pre-employment checks.