Talent.com
information technology (IT) support technician

information technology (IT) support technician

PASK Technology Group LtdLethbridge, AB, CA
5 days ago
Salary
CA$25.00–CA$35.00 hourly
Job type
  • Permanent
Job description
  • Durée de l'emploi : Permanent
  • Langue de travail : Anglais
  • Heures de travail : 40 to 60 hours per week
  • Education :
  • Expérience :
  • Education

    • Secondary (high) school graduation certificate
    • Work setting

    • Computer hardware or software retailer / wholesaler
    • Help desk
    • Private company, corporation or industry
    • Tasks

    • Give access to computer networks
    • Report on the performance of computer systems and networks
    • Respond to users experiencing difficulties with computer
    • Consult user guides, technical manuals and other documents to research and implement solutions
    • Provide advice and training to users in response to identified difficulties
    • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
    • Provide business systems, network and Internet support to users in response to identified difficulties
    • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
    • Perform Web-server backup and recovery operations
    • Provide customer service
    • Manage incidents
    • Supervision

    • No supervision responsibility
    • Computer and technology knowledge

    • Android
    • Device drivers
    • Networking software
    • Networking hardware
    • Networking security
    • Extranet
    • Intranet
    • Internet
    • Servers
    • Desktop applications
    • Security software
    • Word processing software
    • Mail server software
    • Database software
    • MS Active Directory
    • MS Windows
    • TCP / IP
    • Wireless networks
    • Transportation / travel information

    • Valid driver's licence
    • Work conditions and physical capabilities

    • Attention to detail
    • Combination of sitting, standing, walking
    • Own tools / equipment

    • Cellular phone
    • Personal suitability

    • Client focus
    • Efficient interpersonal skills
    • Initiative
    • Organized
    • Team player
    • Ability to multitask
    • Time management
    • Honesty
    • Screening questions

    • Are you currently legally able to work in Canada?
    • Do you currently reside in proximity to the advertised location?
    • Do you have previous experience in this field of employment?
    • Experience

    • 2 years to less than 3 years
    • Health benefits

    • Dental plan
    • Health care plan
    • Vision care benefits
    • Financial benefits

    • Mileage paid
    • Other benefits

    • Free parking available
    • On-site amenities
    • Parking available