The Junior Technical Support Analyst position works with customers via inbound calls, outbound calls, or online. Experience working in a technology-based call support environment or providing customer facing technology installation or support services an asset. Willing and able to provide after-hour...
The Senior Technical Support Specialist will provide expert-level technical assistance and strategic support the customers, partners, and cross-functional teams. Lead and Resolve Advanced Technical Issues: Provide exceptional, senior-level support by diagnosing and resolving complex technical issues...
As a Senior Technical Support Engineer at RecordPoint, you will play a crucial role in ensuring the satisfaction of our customers by providing advanced technical and business support for our software products. Overall, a Senior Technical Support Engineer plays a crucial role in resolving challenging...
The Junior Technical Support Analyst position works with customers via inbound calls, outbound calls, or online. Experience working in a technology-based call support environment or providing customer facing technology installation or support services an asset. Willing and able to provide after-hour...
Develop and maintain superior knowledge of Vigil and VingCard technologyWilling and able to provide after-hours emergency support on a rotating basis as part of the customer support team (overtime rates apply)Participate in proactive projects designed to improve customer satisfaction and business pe...
The Junior Technical Support Analyst position works with customers via inbound calls, outbound calls, or online. Experience working in a technology-based call support environment or providing customer facing technology installation or support services an asset. Willing and able to provide after-hour...
We are currently looking for a dedicated and experienced Senior Technical Support Engineer to join our team, playing a vital role in providing advanced technical support and ensuring a high level of customer satisfaction. Proven track record in a technical support role, particularly in an experience...
Education, Training and Other Requirements: Undergraduate degree or technical diploma preferable Customer service training an asset Experience working with technology in a Windows (W7, W10, W11) based environment Experience working in a technology-based call support environment or providing cust...
The Senior Technical Support Specialist will be responsible for making our customers wildly successful by providing an end-to-end technical support experience of the highest quality on OpenText products and providing support and guidance to the Technical Support Specialists. Our Senior Technical Sup...
Coordinates production support activities for all major systems and related subsystems to ensure the integrity of computer generated data. This role coordinates production support activities for all major systems and related subsystems to ensure the integrity of computer generated data. Experience i...
We are looking for a Senior Tech Support Specialist Enterprise Technical Support Team. Assist customers with complex technical support inquiries via chat, phone, and email. In this role, you will support a product suite (DevOps) that helps our enterprise level customers improve developer experience,...
Senior Power Apps Developer to provide technical support and develop small features for a Power Apps solution in the public sector. Perform technical analysis of business problems and propose technical solutions;. Propose technical designs while adhering to industry and best practices;. Document app...
Senior SharePoint Business Analyst to identify IM requirements from technical configurations, client consultations and policies to support a complex SharePoint Online and M project. To support the integration, migration and upgrades of the following: M environment, SharePoint Online, MS Teams, and t...
As a Senior Technical Support Engineer at RecordPoint, you will play a crucial role in ensuring the satisfaction of our customers by providing advanced technical and business support for our software products. Overall, a Senior Technical Support Engineer plays a crucial role in resolving challenging...
Leverage internal technical expertise, including, but not limited to peers, mentors, product documentation, knowledge base, community forums, and other internal tools to provide the most effective solution to customer issues. Provide onsite support at customer locations (if required). Reduce/deflect...
Reporting to the Director, Workplace Technology Services, the Senior Manager, Fulfillment Centre Technical Support is responsible for supporting all software and hardware used by the fulfillment center operations. Develop a clear roadmap for the Fulfillment Center Support team, focusing on the autom...
You would act as the Technical Support Specialist for Burnaby TAC Team to provide exceptional customer service and technical help for our loyal customers. We are currently seeking a dynamic Technical Support Specialist to contribute to the success of our rapidly growing business. As a Technical Supp...
Senior Technical Support Specialist to analyze and resolve ticket issues related to networks, workstations, operating systems in a Microsoft environment. Serve as a senior resource, providing technical guidance to junior support analysts, reviewing escalated tickets, and establishing best practices ...
We are presently recruiting for a Building Automation Solutions (BAS) Technical Support Specialist who will work in collaboration with the Technical Support team, Research & Development team and Sales team. You will be responsible for providing exceptional technical support services to our custo...
Develop, implement, support, and document automation for more effective systems support. ...
Senior Automation Engineer to provide technical support and manage vendor delivery for all SAGD Capital projects . ...
Reporting to the Senior Manager, Global Technical Support, as an Associate, Global Technical Support, you will provide system level post-sales support to Ciena’s customers, including testing, troubleshooting and remote technical support. You will play a Customer Lead Engineer roll for specific custo...
The Senior Technical Support Specialist will be responsible for making our customers wildly successful by providing an end-to-end technical support experience of the highest quality on OpenText products. Our Senior Technical Support Specialist position offers you an opportunity to learn new and exci...
Develop and maintain superior knowledge of Vigil and VingCard technologyWilling and able to provide after-hours emergency support on a rotating basis as part of the customer support team (overtime rates apply)Participate in proactive projects designed to improve customer satisfaction and business pe...
We’re looking for a Senior IT Technical Advisor - Production support to join our growing team! As part of the D&A production support team, you will be part of a level 1 incident management team. In return, we promise to provide support, opportunities and performance-led financial rewards at a workpl...