Rentokil-Terminix Canada is one of the largest pest control providers to the property management sector.Since its founding, it has been an industry leader in pest control.Our certified specialists ... Show more
ACL) is a proudly local, premium cannabis company rooted in the heart of St.From our state-of-the-art cultivation facility to our growing network of Atlantic Cannabis retail stores across the provi... Show more
We are seeking highly motivated and detail-oriented individuals to join our team as a concrete finisher at Clintar Commercial Outdoor Services in Paradise.Check formwork, granular base and steel re... Show more
The Customer Service Representative is responsible 1) taking and processing orders; 2) responding to customers in person, online and by phone; 3) ensuring customer satisfaction by anticipating cust... Show more
Participate in and oversee the efficient functioning of the restaurant during your shift to ensure a memorable experience for our guests, while using an active, hands-on approach.Support the assemb... Show more
At Northview, we are a passionate, community-focused team dedicated to making our properties the best they can be.We are proud to live, work, and play in the neighborhoods we serve, next to our res... Show more
Secondary (high) school graduation certificate.Heures de travail: 24 hours per week. Show more
Education: Secondary (high) school graduation certificate.Experience: Experience an asset.Replenish condiments and other supplies at tables and serving areas.Sanitize and wash dishes and other item... Show more
Aramark Canada is looking for a dynamic Sales and Marketing Coordinator for our culinary operations at Memorial University in St.This position will assist in development and implementation of marke... Show more
Embark on a rewarding career with Sobeys Inc.Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community impact.We are a market leader in grocery and pha... Show more
As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years.The places we go, the elements we brave, the pr... Show more
Hello! I'm Silvana, a pet owner in St.John's, Newfoundland and Labrador, seeking a reliable and caring pet sitter for my cats and dogs.I require someone who can provide boarding, dog walkin... Show more
Do you love interacting with people and take pride knowing you helped them leave with a big smile? Are you excited at the thought of helping a customer pick out that .Do you have a natural ability ... Show more
Tâches du poste</strong></p><p>Pour charger et décharger du fret, numériser et trier le fret au sein de l'installation.Connaissances, compétences et aptitudes requises</strong&... Show more
Cheers to creating an incredible tomorrow! .At Molson Coors, we tackle big challenges and defy the status quo.With a proud legacy of excellence, an incredible portfolio of beer, seltzers, spirits,... Show more
The Client Service Ambassador is a non-traditional security role that provides a customer-focused presence within select Emergency Departments.This role focuses on proactively engaging patients and... Show more
Retail Banking Sales & Service.This role is part-time with 18.Delivers exceptional service to BMO customers and prospects.Identifies customer needs and provides advice and guidance regarding financ... Show more
Our NAPA team is expanding! We are looking for a full-time delivery driver to transport automotive parts and equipment to customers.This position pays between $17.We offer a range of attr... Show more
Randstad is proud to partner with leading companies in Newfoundland to find dedicated and skilled individuals for various dock worker and forklift operator positions.We have a range of permanent an... Show more
Deskside Support/Help Desk/Field Service Technician.Perform intermediate-to-advanced hardware break-fix services on PCs, laptops, network printers, and servers, etc.Perform intermediate-to-advanced... Show more
Rentokil-Terminix Canada is one of the largest pest control providers to the property management sector. Since its founding, it has been an industry leader in pest control. Our certified specialists use innovative technologies to protect millions of homes and businesses throughout Canada.
Rentokil-Terminix is currently seeking an experienced Customer Experience Representative to be a part of our fast-paced team. This is an onsite position based out of our Saint John's office.
Address: 24 Mews Pl, St. John's, NL A1B 4G3
Salary: $40,560 - 43,680 annually
Work hours: 8 am - 5 pm ADT
The duties and responsibilities of the Customer Experience Representative include, but are not limited to, the following:
Maintaining strong customer relationships by handling questions and concerns with speed
and professionalism
Receiving and placing customer service telephone calls, completing web forms and responding to emails
Entering and processing orders for new and existing customers
Investigating issues and resolving customer complaints
Updating and managing customer databases
Actively promoting Terminix products and services
Monitoring the route and status of field technicians to coordinate and prioritize their schedule
Relaying work orders, messages, and information to and from technicians and field management
Constantly improving results by adhering to a philosophy of service excellence, and following business processes
Providing an outstanding customer experience to all customers
Available to work as required based on customer needs
Performing other duties
Requirements
Persuasive communication skills and lots of personality!
Sales oriented, has the ability to identify sales opportunities within a service environment
Energetic, positive and self motivated
Naturally empathetic, with the ability to build a strong rapport
Excellent communication skills - both verbal and written
Professional demeanor, stellar phone etiquette
Able to perform successfully in a high paced, results-oriented environment
Ability to build relationships and communicate with a broad range of people
Well organized, energetic and reliable
Ability to work independently in a busy environment
Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
At least one year’s experience in a Call Centre role answering phone calls and emails
Proficient with Microsoft Office, Outlook and other applicable computer programs
Bilingual English/French an asset
High school diploma – College preferred
Will have to undergo a criminal background check
Will be required to wear a headset, input data and sit for long periods of time
Benefits
Rentokil-Terminix is an equal opportunity employer. If you require any accommodations at any point during the interview process, please get in touch with our HR Department.
Rentokil Canada Corporation is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply for positions. Rentokil Canada Corporation is committed to provide accommodations to applicants with disabilities throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Please ensure to inform us if you require accommodation during any stage of the recruitment process.
