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Robert HalfBurnaby, BC, CA- Permanent
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We are searching for experienced customer service professionals to join a reputable organization in an Inside Sales / Customer Service position. In this role, you will support a team of outside sales representatives with administrative tasks and customer service for existing and new clients.
Responsibilities :
- Handle incoming requests from your manager, ensuring prompt and thorough responses.
- Actively engage with prospective clients through phone, email, and other communication channels to drive lead generation.
- Assist your Manager by providing relevant information to facilitate product demonstrations and presentations that address customer needs.
- Cultivate and maintain strong client relationships to ensure satisfaction and foster long-term loyalty.
- Partner with the sales team to create and implement strategies aimed at meeting and exceeding sales goals.
- Leverage CRM tools to manage leads, monitor sales activities, maintain accurate records, and generate invoices post-delivery.
- Research and evaluate potential new product lines as requested by customers.
- Coordinate with vendors and suppliers to accommodate unique customer requirements.
- Track and manage open customer orders, providing updates on lead times and resolving any inquiries as needed.
- Stay informed on industry trends, market changes, and competitor actions to identify growth opportunities.
- Offer insights and feedback to marketing and product development teams based on customer and market trends.
Requirements :
Compensation : $55,000 - $60,000
Location : Burnaby
Working Model : Fully Onsite
If this sounds like the role for you, please apply today! Please reference job number 05060-0013143454 in all correspondence.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. All applicants applying for Canadian job openings must be authorized to work in Canada.
Only job postings for jobs located in Quebec appear in French.
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