Permanent Jobs in Pierrefonds, QC

Last updated: 4 days ago

Promoted

Customer Experience Specialist

Linen ChestLaval, Canada

Full-time +1

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Join Our Team as a Customer Experience Specialist!.Are you passionate about creating exceptional customer experiences? Do you thrive in a fast-paced, collaborative environment where your skills in ...Show moreLast updated: 4 days ago

Chargé.e de projet - Construction

Borea Construction, QC, CA

Permanent

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Discover positive energy here! .Harnessing the power of the sun and wind to generate something big.Your mission should you accept it : . The Project Manager, under the Project Director'sresponsability...Show moreLast updated: 27 days ago

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Collègue aux Ventes

JYSK CanadaBoisbriand, QC, ca

Permanent

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Vous recherchez quelque chose de plus qu'un simple emploi? Vous recherchez une communauté, un partenariat, une équipe et une opportunité d'apprendre et d'évoluer dans votre carrière?.En tant que l'...Show moreLast updated: 11 days ago

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Préposé(e) aux bénéficiaires

Résidence Les Quatre SaisonsChâteauguay, Québec, Canada

CA$21.25 hourly

Permanent

Assurer l'autonomie, le confort, la sécurité et le bien-être des résidents, prodiguer les soins.Show moreLast updated: 30+ days ago

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Préposé(e) aux bénéficiaires

ASICC-MEDSainte-Anne-de-Bellevue, Québec, Canada

CA$30.00 hourly

Permanent

Notre but ultime est d'aider notre personnel infirmier à atteindre leurs objectifs professionnels tout en profitant d'une vie saine et équilibrée. Rendez-vous sur notre Page de Placement sur faceboo...Show moreLast updated: 30+ days ago

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Genevieve looking for a babysitter or nanny in Québec

SitlyQuébec, CA

Part-time +1

Nous sommes un couple avec un petit garon et trois chiens.Maman travaille du vendredi au dimanche et papa durant la semaine. Notre besoin prsentement est principalement le mercredi PM, car maman est...Show moreLast updated: 20 days ago

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Préposé(e) aux bénéficiaires

Château PierrefondsMontréal, Québec, Canada

CA$17.00–CA$23.00 hourly

Permanent

Vous cherchez un milieu de travail chaleureux, vous permettant d'apporter une réelle contribution au mieux-être des résidents ?. Vous souhaitez une flexibilité dans vos horaires? Vous cherchez un en...Show moreLast updated: 30+ days ago

Commis de bureau

Randstad CanadaBoisbriand, Québec, CA

CA$24.00–CA$26.00 hourly

Permanent

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En tant que commis de bureau, vous détenez une position fondamentale au cœur de notre équipe, et vous jouerez un rôle clé dans le soutien de nos opérations quotidiennes. Votre enthousiasme, votre en...Show moreLast updated: 30+ days ago

Ingénieur(e) de mise en route

MabarexSaint-Laurent, Quebec

Permanent

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Ingénieur(e) de mise en route.Une entreprise québécoise en croissance;.Une équipe passionnée qui conçoit, réalise et opère des filière...Show moreLast updated: 30+ days ago

Receptionist

Go OrthodontistesMontréal, Québec, Canada

Full-time +1

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Join our dynamic team of a rapidly growing orthodontic practice currently with 2 clinics.Staff and patients come from a wide variety of backgrounds. If you are outgoing, work well with others and ha...Show moreLast updated: 30+ days ago

Adjoint administratif – financement commercial

Groupe MontpetitMontréal, Québec, CA

CA$22.00–CA$26.00 hourly

Permanent

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Adjoint administratif – financement commercial.Par votre expérience à titre d’adjoint administratif, vous êtes à la recherche d'un poste où la variété des tâches est d’un intérêt certain pour vous ...Show moreLast updated: 30+ days ago

Chauffeur Classe 3 - Jour

Global Transport & LogistiqueMontreal, Quebec

Permanent

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Vous recherchez un emploi qui vous permettra de bouger en plus de conduire votre camion?.Nous avons l’emploi idéal pour vous! Notre client, oeuvrant dans le domaine du transp...Show moreLast updated: 30+ days ago

Bilingual Showroom & Brands Consultant

MT TalentMontreal, Quebec

CA$60.00 hourly

Permanent

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Bilingue en Salle de Montre (Français / Anglais) / Showroom Brands Consultant (Bilingual).Lieu : Montréal (Centre-Ville) . Horaire : Mardi au Samedi (40hrs).Nous sommes une agence de recrutement stratég...Show moreLast updated: 6 days ago

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Préposé(e) à l'entretien ménager

Providence Notre-Dame-de-GrâceMontréal, Québec, Canada

Permanent

À deux pas de la rue Monkland, la résidence pour personnes aînées autonomes ou requérant des soins légers, Providence Notre-Dame-de-Grâce vous offre un milieu de travail agréable et sécuritaire au ...Show moreLast updated: 30+ days ago

Remote Work – No Experience – Product Tester

OCPAChâteauguay, Quebec, CA

CA$45.00 hourly

Remote

Permanent

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...Show moreLast updated: 30+ days ago

Continuous Improvement Training Specialist

CAEMontreal

CA$65,000.00 yearly

Full-time +1

As part of the Global Operations Excellence and QA team, you will participate as a .Continuous Improvement Training Specialist. As part of this position, you will play a pivotal role in driving orga...Show moreLast updated: 30+ days ago

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Préposé(e) à la maintenance

Résidence Saint-RaphaëlMontréal, Québec, Canada

Permanent

Réparer et entretenir les chambres, aires communes et bâtiments;.Effectuer les remplacement de néons ou d'ampoules brûlées. Procéder au déneigement et au déglaçage du stationnement et des allées péd...Show moreLast updated: 30+ days ago

Manutentionnaire

Groupe RobertLaval, Canada

CA$21.67 hourly

Permanent

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VOTRE TALENT NOUS MÈNERA À DESTINATION!.Détails du poste de manutentionnaire multi-tâches : .Accessible en transport en commun. .Horaire : lundi au vendredi 6h00 à 14h00.Avantages du poste de manutenti...Show moreLast updated: 30+ days ago

Bilingual Customer Service (EN / FR) - Work from home - for Roadside Assistance Company

Arise Virtual SolutionsÎle-Perrot, Quebec

Permanent

Bilingual French-speakers are needed to provide Customer Service Support for a Roadside Assistance company.This work-from-home opportunity offers flexible scheduling 24. Perfect for fully-fluent bil...Show moreLast updated: 30+ days ago

Promoted

Préposé(e) aux bénéficiaires

Villa Ste-RoseLaval, Québec, Canada

Permanent

POSTE : 1 week-end / 2 de jour + Remplacement.La personne préposée aux bénéficiaires assure l'autonomie, le confort, la sécurité et le bien-être des résidents dans le cadre d'application du modèle en...Show moreLast updated: 30+ days ago

Customer Experience Specialist

Linen ChestLaval, Canada

4 days ago

Job type

Full-time

Permanent

Quick Apply

Job description

Company Description

Join Our Team as a Customer Experience Specialist!

Are you passionate about creating exceptional customer experiences? Do you thrive in a fast-paced, collaborative environment where your skills in technology, communication, and problem-solving make a real impact? If so, we want you on our team!

As a Customer Experience Specialist , you’ll play a pivotal role in shaping how our customers interact with our brand across digital platforms. From optimizing chatbot operations to managing social media responses, you’ll ensure every touchpoint reflects our commitment to excellence in the retail e-commerce space. This is your chance to make a difference and grow your career in a dynamic and innovative company.

Job Description

What You’ll Do :

1. Chatbot Wizardry :

Keep our chatbot engaging, accurate, and always ready to help by updating workflows and expanding functionality.
Monitor performance metrics and implement improvements based on customer insights.
Collaborate with internal teams to align chatbot features with business goals.

2. Customer Service Platform Champion :

Manage and optimize our customer service platform (e.g., Dixa, Zendesk) for seamless support.

Troubleshoot technical issues and enhance the platform’s usability for the team.

Be the go-to resource for customer service team members needing platform support.

3. Social Media & Online Reputation Guru :

Engage with customers on social media platforms by responding to inquiries and comments promptly and professionally.

Address feedback on review sites like Google, Yelp, and Trustpilot

Escalate complex issues to the appropriate teams and ensure resolutions are achieved.

4. Content Creator Extraordinaire :

Develop and maintain knowledge base articles, chatbot scripts, FAQs, and response templates that align with our brand’s tone.

Keep all content updated to reflect current policies, offerings, and trends.

5. Data-Driven Innovator :

Track key performance metrics for digital platforms and analyze data to identify improvement opportunities.

Provide actionable insights to enhance efficiency, response times, and customer satisfaction.

6. Collaborative Team Player :

Partner with customer service, marketing, and e-commerce teams to ensure digital interactions support broader business goals.

Act as the voice of the customer, sharing feedback to drive service improvements.

Qualifications

What We’re Looking For :

Education :

Bachelor’s degree in Marketing, Communications, Business, or a related field (or equivalent experience).

Experience :

2-4 years in customer service, digital communication, or e-commerce support roles.

Hands-on experience with customer service platforms and chatbot tools like Dixa, Zendesk or LiveChat.

Skills :

Strong written communication with impeccable attention to detail in both English and French.

Familiarity with social media management tools like Hootsuite or Sprinklr.

Analytical mindset with the ability to interpret data and recommend solutions.

Key Attributes :

Customer-focused, proactive, and always ready to solve problems.

Resourceful, adaptable and eager to embrace new tools and technologies autonomously.

Collaborative spirit with a drive to work across teams and achieve shared goals.

Additional Information

Why Join Us?

Be part of a team that values innovation, collaboration, and exceptional customer experiences.

Opportunity to grow your career in a supportive and dynamic environment.

Play a key role in shaping how customers interact with a leading brand in the e-commerce space.

If you’re ready to make a real impact and take your career to the next level, apply today to become our Customer Experience Specialist . Let’s create amazing customer experiences together