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Robert HalfOttawa, ON, CA- Permanent
- Quick Apply
Robert Half Ottawa is currently working with a client who is offering a permanent employment opportunity as a Customer Service Representative. This role is within the industry and involves addressing customer inquiries, providing product support, and ensuring overall customer satisfaction.
Responsibilities :
- Serve as the main point of contact for all customer inquiries via phone, email, and chat, delivering timely and detail oriented responses.
- Demonstrate comprehensive knowledge of our products and services to help customers make informed decisions based on their requirements.
- Manage customer orders effectively, including the processing and tracking of orders, and handling any returns, exchanges, and warranty claims.
- Troubleshoot and find resolutions to any technical issues or complaints, escalating to appropriate departments when necessary.
- Document and collect customer feedback to contribute to the enhancement of our products, services, and overall customer experience.
- Ensure all customer queries are followed up and resolved promptly, upholding high standards of service.
Qualifications :
If this position interests you, please give us a call today at 613-236-4253 or apply online today!
Job Reference Number : 0013149835
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. All applicants applying for Canadian job openings must be authorized to work in Canada.
Only job postings for jobs located in Quebec appear in French.
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