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SitlyMississauga, CAAccount Resolution Specialist - Mississauga 53838
Randstad CanadaMississauga, Ontario, CA- Temporary
- Quick Apply
Are you looking for a challenging role where you will have the opportunity to have a huge impact on an industry leader?
Do you have outstanding relationships and a creative streak? Do you have excellent communication and interpersonal skills?
If so, this role may be for you!
The details of this role that will help you decide if it’s the right move for you…
Location : Mississauga, ON (Hybrid) (2-3 days / week)
Salary : $25 / Hour
Global opportunities for professional growth and development
Advantages
Hybrid Setting
Possibility of Extension & Conversion
Opportunity to gain valuable experience in the banking sector
Responsibilities
- Provide inbound and / or outbound support to customers in a non-face to face environment.
- Create an exceptional customer experience with every client interaction and contribute to the ongoing improvement of the overall customer experience by ensuring advice, service, and inquiries and / or issues are managed promptly and effectively under all conditions.
- Navigate multiple screens and systems to locate and update customer information during customer calls.
- Use effective relationship skills when communicating with partners / colleagues / customers
Account Review & Maintenance Activities :
Qualifications
Must have : Customer service
MS office suite
Nice to have : Banking Experience
Additional Language Capabilities - Mandarin / Punjabi / Hindi / Cantonese
Summary
If this role sounds like a good fit for you, please APPLY ONLINE at www.randstad.ca
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary / gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.